Hello dear support team! New users don’t get confirmation e-mail. Could you please assist me with solving this problem. Thank you in advance

Troubleshoot email on a new Discourse install

Hello! Thank you very much! But it is been working well after the installation. But around 1 month ago this problem appeared.

Command ./discourse-doctor doesn’t work at all

Those remain the steps to troubleshoot. What do you mean they it doesn’t work at all? What happens?

Thank you very much for your message. Actually forum works well. But when i tried to test new user it doesn’t send me confirmation email from noreply@elenaspivakova.com By the way I made a test configuration of this email. I got messages on this email, but discourse didn’t sent confirmations from …

I am at the process of installation, i faced this line. What should i paste here? notification email address? [nobody@discourse.example.com # (address to send notifications from)]: nobody@discourse My forum address is www.community.elenaspivakova.com

Could you please check these settings that i made while the installation [Снимок экрана 2024-07-13 в 20.12.51 копия]

The notification address needs to be an address that your smtp is configured to send as.

Hello! Can I put noreply@elenaspivakova.com everywhere on this screenshot?

用户不会收到确认邮件

支持

pfaffman (Jay Pfaffman) 2024年七月13日 15:22 2

排查新 Discourse 安装中的电子邮件问题

話題		回覆	觀看
Not receiving confirmation email Self-hosting email	1	758	2023年七月11日
无法收到邮件的问题 Support email	5	395	2025年十二月13日
Emails are not sent Self-hosting email	3	888	2021年八月5日
Email for new user not sent Self-hosting unsupported-install	10	1336	2023年二月16日
Installing Discourse again Self-hosting	7	294	2024年七月26日

用户不会收到确认邮件

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