I’m finding my forum users keep replying to notification emails. The problem is that I haven’t set up the reply-by-email feature, so all the replies are coming to me instead of the intended recipient
I think users are being confused because the “from” name on the notification email is the person that wrote the post on the forum. So the person receiving the notification assumes they can reply to that person by replying to the email.
It would help if, when email replying is disabled, the “from” name in notification emails should be the site name, rather than the author of the post.
Have people found any good ways around this issue