# Users link from Admin menu doesn't work

**URL:** https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656
**Category:** Support
**Created:** [March 8, 2017, 7:30pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656 "2017-03-08T19:30:32Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![kyler](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kyler/32/43326_2.png) [@kyler](https://meta.discourse.org/u/kyler)
#### Post date: [March 8, 2017, 7:30pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/1 "2017-03-08T19:30:32Z")

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Good morning!

I’ve installed a new discourse forum and it’s working great, but there’s one bug I haven’t seen before. Brief facts: normally I’ve paid the discourse team to install it for me at Digitial Ocean. But I like Linode, so this time I finally just installed myself following the instructions at Github.

It’s on a 1GB VPS with Ubuntu 16.04 LTS. Discourse v1.8.0.beta6.

Discourse is the only thing running on the VPS.

When I click on the admin menu, and then ‘Users’ the page comes up and shows nobody. If I click on ‘Settings’ and from there click on ‘Users’ they display correctly.

Also, what’s the proper way to shut down Discourse for a server reboot? I had to issue a ‘reboot’ command last night in Linux, but didn’t know how to gracefully shut down Discourse first. Hopefully I didn’t screw anything up.

 ![](https://global.discourse-cdn.com/meta/original/3X/3/7/37417fe1810c4d9a53d9b5c72cff6bd26b77418d.png)

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### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [March 8, 2017, 7:35pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/2 "2017-03-08T19:35:56Z")

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That page is heavily cached. It takes a day or two for it to fully populate via a sidekiq job.

It is not the same page as Admin \> Users.

See

> [@Why does the user list remain empty?](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234):
>
> I have a fresh Discourse installed on DigitalOcean (followed ssh instructions) After creating 5 users, and visiting /users page it always “No results were found.” What could be wrong? This happens for both logged in and logged out users. Also settings box is ticked to show users list.

Also, that screenshot isn’t the Admin menu, it is the Menu. All users have that menu, the options within it may change (staff have more options).

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [March 8, 2017, 7:38pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/3 "2017-03-08T19:38:43Z")

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> [@kyler](#):
>
> When I click on the admin menu, and then ‘Users’ the page comes up and shows nobody.

Some questions:

- When you load users this way, are there any errors in your Browser console?
- Have you attempted any CSS or JS customizations on the site?
- Any third-party plugins?

Also, for a support topic, please share a link to the forum.

> [@kyler](#):
>
> Also, what’s the proper way to shut down Discourse for a server reboot?

I’ve never done anything to Discourse before a reboot, and I don’t think it’s necessary to do anything. One of the devs (like @codinghorror) should be able to confirm this.

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### Author: ![kyler](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kyler/32/43326_2.png) [@kyler](https://meta.discourse.org/u/kyler)
#### Post date: [March 8, 2017, 7:50pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/4 "2017-03-08T19:50:34Z")

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Thanks for the help @jomaxro and @cpradio.

Not that it matters now, but the forum is [support.outergain.com](http://support.outergain.com).

Last night, some other stuff started acting weird on the forum, so I rebooted the server and it’s been fine since. Was afraid the combo signified a larger issue, but glad to hear it’s just caching.

@codinghorror, if you could verify a proper shut down process, that would be awesome. And thanks for the sweet product.

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### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [March 8, 2017, 7:55pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/5 "2017-03-08T19:55:45Z")

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> [@kyler](#):
>
> @codinghorror, if you could verify a proper shut down process, that would be awesome. And thanks for the sweet product.

Performing `shutdown -r now` will properly stop all forum services, as that is controlled by the Docker container (this assumes you did a docker install – which is the only supported install).

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### Author: ![kyler](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kyler/32/43326_2.png) [@kyler](https://meta.discourse.org/u/kyler)
#### Post date: [March 8, 2017, 8:46pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/6 "2017-03-08T20:46:14Z")

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awesome. so did i screw anything up? this is a brand new forum and I can wipe and reinstall worst case. i don’t want something corrupted that’s gonna bite me later.

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### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [March 8, 2017, 9:04pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/7 "2017-03-08T21:04:24Z")

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I don’t think you did. You can check [http://example.com/logs](http://example.com/logs) to see if there are any red flags/errors but based on what you are seeing/reporting I doubt there is.

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### Author: ![kyler](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kyler/32/43326_2.png) [@kyler](https://meta.discourse.org/u/kyler)
#### Post date: [March 8, 2017, 9:09pm UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/8 "2017-03-08T21:09:58Z")

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Thanks man. You guys have been a huge help.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [May 11, 2019, 12:42am UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/9 "2019-05-11T00:42:56Z")

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [May 11, 2019, 1:22am UTC](https://meta.discourse.org/t/users-link-from-admin-menu-doesnt-work/58656/10 "2019-05-11T01:22:43Z")

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