# Users profile image not showing (letter avatars)

**URL:** <https://meta.discourse.org/t/users-profile-image-not-showing-letter-avatars/109224>\
**Category:** Support\
**Created:** [15.Февраль.2019 09:17:49 UTC](https://meta.discourse.org/t/users-profile-image-not-showing-letter-avatars/109224 "2019-02-15T09:17:49Z")\
**Posts on this page:** 1\
**Showing post:** 29

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**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [18.Февраль.2019 03:03:00 UTC](https://meta.discourse.org/t/users-profile-image-not-showing-letter-avatars/109224/29 "2019-02-18T03:03:00Z")

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> [@SystemZ](#):
>
> To prevent this issue in the future, just turn off “external system avatars enabled” in Discourse settings.  
> This fixed issue for me even without restarting.

> [@konklone](#):
>
> Turning off the CDN option altogether means avatars themselves are pulled down from their self-hosted URLs and not proxied to the CDN host at all, which is another way of resolving the problem (at some potential performance cost).

Per:

[https://github.com/discourse/discourse/commit/f04471e4229218903df17232db955cd583a423ef](https://github.com/discourse/discourse/commit/f04471e4229218903df17232db955cd583a423ef)

The root cause is sorted, we can move our CDN as much as we want and letter avatars will continue to work.

Originally there was a proposal to modify our NGINX config here to amend the resolver by @Matt_Campbell [Configure the nginx resolver to eliminate name resolution on startup by mwcampbell · Pull Request #413 · discourse/discourse\_docker · GitHub](https://github.com/discourse/discourse_docker/pull/413) however I was worried a lot about amendments to NGINX.

New design uses Ruby to do the proxying of the images (which are super aggressively cached) so the actual functionality is unchanged except that NGINX no longer does the caching so IP caching of CDN is gone.

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_[View the full topic](https://meta.discourse.org/t/users-profile-image-not-showing-letter-avatars/109224)._
