# Using discourse as a community ticket system
**URL:** https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607
**Category:** Feature
**Created:** [30 september 2014 om 04:53 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607 "2014-09-30T04:53:02Z")
**Posts on this page:** 5
**Page:** 3
### Author:  [@ryan\_olsen](https://meta.discourse.org/u/ryan_olsen)
#### Post date: [22 juni 2025 om 02:11 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/42 "2025-06-22T02:11:26Z")
ja ik gebruikte nodebb hiervoor, een categorie waar alleen beheerders de onderwerpen en de gebruiker die ze heeft aangemaakt konden zien, ik zoek dit in discourse lollll, ik weet dat ik 11 jaar later hierop reageer lollll
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### Author:  [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [22 juni 2025 om 02:19 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/43 "2025-06-22T02:19:13Z")
Perhaps these will help?
> [@Tickets Plugin tickets](https://meta.discourse.org/t/tickets-plugin/97914/1):
>
> Repo [https://github.com/paviliondev/discourse-tickets](https://github.com/paviliondev/discourse-tickets)Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the [Assign Plugin](https://meta.discourse.org/t/discourse-assign/58044). It is based on @tobiaseigen’s [original spec](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698), and has been built in collaboration with @tobiaseigen and an awesome [Ruby for Good team](https://community.namati.org/t/ruby-for-good-2018-and-the-global-legal-empowerment-network/44159), for the benefit of both [Namati](https://namati.org) and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets\_priority, tickets\_reason and tickets…
> [@Use Discourse as a Private Support/Ticket System](https://meta.discourse.org/t/use-discourse-as-a-private-support-ticket-system/72268/1):
>
> On and off I’ve seen posters asking about how to use Discourse as a support (or ticketing) platform. I’d like to share my setup here for those with similar needs. Background You run/work for an organization. You need to provide pre-sales, after-sales, technical and/or one-on-one support to your customers, agents, distributors and/or partners (which organization doesn’t?). What is Discourse Discourse is primarily a forums software, geared towards public, open conversations of various topics. …
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### Author:  [@ryan\_olsen](https://meta.discourse.org/u/ryan_olsen)
#### Post date: [22 juni 2025 om 02:41 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/45 "2025-06-22T02:41:02Z")
Helaas niet echt wat ik zocht, ik wilde gewoon een categorie waar alleen beheerders alle onderwerpen kunnen zien en alle eindgebruikers alleen hun eigen. Ik zal blijven zoeken, nodebb kan dit. Dus misschien kan ik discourse niet gebruiken.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [22 juni 2025 om 10:10 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/46 "2025-06-22T10:10:10Z")
> [@ryan\_olsen](#):
>
> a catagory only admins could see the topics and the user who created it, im looking for this in discourse
Have you looked at this plugin?
> [@Private Topics Plugin](https://meta.discourse.org/t/private-topics-plugin/268646):
>
> information_sourceSummary Private Topics Enables private topics in a regular categoryhammer_and_wrenchRepository Link [GitHub - communiteq/discourse-private-topics](https://github.com/communiteq/discourse-private-topics)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for providin…
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### Author:  [@ryan\_olsen](https://meta.discourse.org/u/ryan_olsen)
#### Post date: [22 juni 2025 om 11:17 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/47 "2025-06-22T11:17:45Z")
Ja!! Dank je. Dit lijkt het te zijn.
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