# Using discourse as a community ticket system

**URL:** https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607
**Category:** Feature
**Created:** [9월 30, 2014, 4:53오전 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607 "2014-09-30T04:53:02Z")
**Posts on this page:** 1
**Showing post:** 17

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### Author: ![cregox](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cregox/32/115904_2.png) [@cregox](https://meta.discourse.org/u/cregox)
#### Post date: [2월 20, 2015, 12:43오전 UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/17 "2015-02-20T00:43:17Z")

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It should be called “ **email mode** ” instead of “anonymous”. I was [reading another topic](https://meta.discourse.org/t/anonymous-posting-mode/4008/18) and this has nothing to do with anonymity.

I don’t think it needs to be a plugin or have connection with other ticket systems. I think this could be something completely different as a concept, and it really needs “little” implementation to be a reality.

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_[View the full topic](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607)._