# Using discourse as a community ticket system

**URL:** https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607
**Category:** Feature
**Created:** [September 30, 2014, 4:53am UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607 "2014-09-30T04:53:02Z")
**Posts on this page:** 1
**Showing post:** 46

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [June 22, 2025, 10:10am UTC](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607/46 "2025-06-22T10:10:10Z")

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> [@ryan\_olsen](#):
>
> a catagory only admins could see the topics and the user who created it, im looking for this in discourse

Have you looked at this plugin?

> [@Private Topics Plugin](https://meta.discourse.org/t/private-topics-plugin/268646):
>
> information_sourceSummary Private Topics Enables private topics in a regular categoryhammer_and_wrenchRepository Link [GitHub - communiteq/discourse-private-topics](https://github.com/communiteq/discourse-private-topics)open_bookInstall Guide [How to install plugins in Discourse](https://meta.discourse.org/t/install-plugins-in-discourse/19157)Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for providin…

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_[View the full topic](https://meta.discourse.org/t/using-discourse-as-a-community-ticket-system/20607)._