Using discourse as a community ticket system

[ryan_olsen]

是的，我之前用 nodebb 来做这个，一个只有管理员才能看到话题和创建者用户的分类，我正在 discourse 里找这个，哈哈哈，我知道，过了大概 11 年我才回复这个，哈哈哈

[NateDhaliwal]

也许这些会有帮助？

Tickets Plugin

Repo Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the Assign Plugin. It is based on @tobiaseigen’s original spec, and has been built in collaboration with @tobiaseigen and an awesome Ruby for Good team, for the benefit of both Namati and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets_priority, tickets_reason and tickets_status. Add tags to these groups (at /tag_group…

Use Discourse as a Private Support/Ticket System

On and off I’ve seen posters asking about how to use Discourse as a support (or ticketing) platform. I’d like to share my setup here for those with similar needs. Background You run/work for an organization. You need to provide pre-sales, after-sales, technical and/or one-on-one support to your customers, agents, distributors and/or partners (which organization doesn’t?). What is Discourse Discourse is primarily a forums software, geared towards public, open conversations of various topics. …

[ryan_olsen]

可惜不是我想要的，只想有一个管理员可以看到所有主题，而所有最终用户只能看到自己的。我会继续寻找

[Moin]

@ryan_olsen

一个只有管理员才能看到主题及其创建者的类别，我在 Discourse 中寻找这个

您看过这个插件吗？

Private Topics Plugin

Summary Private Topics Enables private topics in a regular category Repository Link GitHub - communiteq/discourse-private-topics Install Guide How to install plugins in Discourse Features This plugin allows you to add an extra security setting to categories so that users can only access their own topics. You can also designate one or more groups that can see all topics in the category. This is typically used for providin…

[ryan_olsen]

太棒了！！谢谢。看起来就是这个了。