# Using Discourse as a FAQ Help Center

**URL:** https://meta.discourse.org/t/using-discourse-as-a-faq-help-center/36541
**Category:** Community Building
**Created:** [10.Декабрь.2015 20:51:12 UTC](https://meta.discourse.org/t/using-discourse-as-a-faq-help-center/36541 "2015-12-10T20:51:12Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [15.Декабрь.2015 15:46:17 UTC](https://meta.discourse.org/t/using-discourse-as-a-faq-help-center/36541/8 "2015-12-15T15:46:17Z")

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We have a resource library in wordpress, using discourse as a commenting system. It would be a big help for us as well to provide a simple thumbs up/thumbs down rating system for each resource, which we’d also prefer to see happen in discourse than using some wordpress rating plugin.

One idea I have looked into is allowing voting in polls directly by email, or the ability to share polls in various places including other topics, PMs, etc. This doesn’t exist yet but I think it would go a long way to increase engagement.

> [@Voting in polls directly by email](https://meta.discourse.org/t/voting-in-polls-directly-by-email/34014):
>
> We’ve all seen the support emails with the “how satisfied were you with our service?” type question directly in the email - here’s one I got today from [getflow.com](http://getflow.com). To improve participation in polls, it would be interesting if it were possible to see all poll options directly in the email notification, and be able to click the poll option you want to vote for directly in the email. You’d then be taken to the poll with your vote already counted. Like this: Additionally, it w…

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