# Vanilla Importer (vanilla.rb) - Error while importing users
**URL:** https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150
**Category:** Migration
**Created:** [7월 13, 2017, 7:13오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150 "2017-07-13T19:13:49Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 13, 2017, 7:13오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/1 "2017-07-13T19:13:49Z")
Hello,
I am trying to migrate from vanilla into discourse. I am trying the import steps outlined [here](https://meta.discourse.org/t/how-to-migrate-from-vanilla-to-discourse/27273).
The import job errors out always while importing users (see screenshot attached). When I rerun the script the error repeats for a different user leading me to believe that the issue is not specific to a specific user record but instead a problem with the the db schema or a timeout of some sort (as evidenced by the line in the error dump - “Javascript was terminated either by timeout or explicitly”)
I tried combing thru `vanilla.rb` to check for timeout values that I can maybe increase but I couldn’t find any such references. Thoughts?
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### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 14, 2017, 5:12오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/2 "2017-07-14T17:12:49Z")
Bump. Anyone having a similar issue? I couldn’t find any topics within the meta that addressed a similar issue.
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [7월 15, 2017, 9:37오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/3 "2017-07-15T21:37:03Z")
Does that user have a bio by any chances?
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### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 17, 2017, 5:53오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/4 "2017-07-17T17:53:21Z")
> [@zogstrip](#):
>
> Does that user have a bio by any chances?
I dont believe they do. But what I have noticed is that, every time the import job runs, it fails on a different user but with the same error, which leads me to believe that the issue might not be with a specific user but with the timeout not being high enough (my export file from vanilla is pretty huge ~1.2GB).
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [7월 17, 2017, 6:25오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/5 "2017-07-17T18:25:11Z")
What are the other errors?
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### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 17, 2017, 6:38오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/6 "2017-07-17T18:38:36Z")
Seems to be the same as the previous one.
" ‘eval\_unsafe’: Javascript was terminated (either by timeout or explicity)"
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### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 18, 2017, 10:01오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/7 "2017-07-18T22:01:57Z")
bump, anyone have a similar issue?
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [7월 19, 2017, 7:06오전 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/8 "2017-07-19T07:06:58Z")
According to the stack trace it’s timing out when “cooking” the bio of that user. Are you sure that your users don’t have any bio?
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### Author:  [@meldsza](https://meta.discourse.org/u/meldsza)
#### Post date: [7월 27, 2017, 2:09오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/9 "2017-07-27T14:09:12Z")
I am experiencing the same issue. No none of my users have bio’s.
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### Author:  [@meldsza](https://meta.discourse.org/u/meldsza)
#### Post date: [7월 27, 2017, 2:21오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/10 "2017-07-27T14:21:38Z")
Looks like a memory issue, i restarted the docker and it worked
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### Author:  [@harinayar](https://meta.discourse.org/u/harinayar)
#### Post date: [7월 27, 2017, 4:59오후 UTC](https://meta.discourse.org/t/vanilla-importer-vanilla-rb-error-while-importing-users/66150/11 "2017-07-27T16:59:13Z")
Same here, issue went away after rebooting the machine and restarting docker. Have a couple of REDIS issues now (seems unrelated) but this timeout was solved by “turnin’ it off and on again” 🙂