Verification Email function failed

(DanielWang) #1

Dear discourse team,

We are admin of a forum based on discourse( We encounter a problem, our cx failed to get the verification Email from Dec26th, 2017, the Email widget was provided by Mailgun. We would like to seek advise from you to solve this issue.

(Bhanu Sharma) #2

Have you checked your email settings?

Visit Admin > Emails > Settings to ensure the settings are correct.
It’s a good idea to check your mailgun logs to see if they are facing some issues with deliverability.

Also, check failed jobs in sidekiq to see if there are some incorrect email accounts to which, emails are being triggered and hence, failing.

(Jay Pfaffman) #3

What I’d recommend is to increase your ram and reboot.