# Verifying users who can't click their verification email

**URL:** <https://meta.discourse.org/t/verifying-users-who-cant-click-their-verification-email/66895>\
**Category:** Product Support\
**Created:** [26 يوليو 2017، 11:10م UTC](https://meta.discourse.org/t/verifying-users-who-cant-click-their-verification-email/66895 "2017-07-26T23:10:45Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)\
**Post date:** [27 يوليو 2017، 1:30ص UTC](https://meta.discourse.org/t/verifying-users-who-cant-click-their-verification-email/66895/3 "2017-07-27T01:30:32Z")

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I’m curious about what it is that’s preventing her from clicking the verification email? Is the email we send not accessible to visually impaired users, or is it a fundamental limitation of her choice of technologies that it can’t handle links in emails, and they’d have to be manually typed into a browser (which I can imagine would not be a pleasant experience)? If the latter, are there any alternative methods of email validation we could employ to make this user’s environment able to participate?

In other words, what could Discourse do better to make this experience more palatable for this particular user?

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