# Very new users not showing in user list
**URL:** https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613
**Category:** Support
**Created:** [September 20, 2018, 5:10am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613 "2018-09-20T05:10:02Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@constance](https://meta.discourse.org/u/constance)
#### Post date: [September 20, 2018, 5:10am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/1 "2018-09-20T05:10:02Z")
Is there a reason that users are not showing in the main user list but can be seen in a group user list? Normally they would show in both.
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### Author:  [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [September 20, 2018, 5:43am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/2 "2018-09-20T05:43:43Z")
The main user list only shows active users…
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### Author:  [@typeoneerror](https://meta.discourse.org/u/typeoneerror)
#### Post date: [September 20, 2018, 5:45am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/3 "2018-09-20T05:45:27Z")
I’m helping Constance with this. We’re not seeing users who just posted (and are one of the only posters). We’re expecting to see a user who just posted here. Is there a user directory on Discourse anywhere? Or is active users the only listing? Is there a timeout for when this list is updated?
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### Author:  [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [September 20, 2018, 6:39am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/4 "2018-09-20T06:39:13Z")
> [@typeoneerror](#):
>
> Is there a user directory on Discourse anywhere?
Go to:
Admin → Users → New
If you can’t find them there then there’s a problem.
If they’re there and have been active for a few days and you can’t find them on the heavily cached /Users page there’s a problem.
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### Author:  [@typeoneerror](https://meta.discourse.org/u/typeoneerror)
#### Post date: [September 20, 2018, 4:57pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/5 "2018-09-20T16:57:51Z")
> heavily cached
Anywhere I can find out more information about this (how heavily? can I force a clear?) For example, three new users joined yesterday and performed activities and they don’t show up in the users “leaderboard”. This doesn’t seem like a directory to me.
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### Author:  [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [September 20, 2018, 9:18pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/6 "2018-09-20T21:18:10Z")
It isn’t a browser cache that can be cleared. It’s a cached database query.
> [@typeoneerror](#):
>
> joined yesterday
That’s why you’re not seeing them at /users, Because the query is expensive it isn’t “real time”. The job runs once daily, so if they still aren’t there tomorrow, then there will be reason to be concerned.
It does bring up an idea for a feature request. eg. during the bootstrap stage of the forum, run the job more often.
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### Author:  [@david](https://meta.discourse.org/u/david)
#### Post date: [September 20, 2018, 9:26pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/7 "2018-09-20T21:26:21Z")
> [@typeoneerror](#):
>
> can I force a clear?
If you are self-hosted and have admin access, you can navigate to `/sidekiq/scheduler`, find `Jobs::DirectoryRefreshDaily`, and press Trigger.
To refresh month/quarter/all-time views, trigger `Jobs::DirectoryRefreshOlder`
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### Author:  [@typeoneerror](https://meta.discourse.org/u/typeoneerror)
#### Post date: [September 20, 2018, 9:38pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/8 "2018-09-20T21:38:37Z")
Cheers, that’ll be perfect for our self-hosted customers. This one is not. Seems more like a documentation issue. This client was thinking “Users” would be a list of Users of the forum. But it’s a “Leaderboard” or “Active Users” list. There doesn’t really seem to be an indicator in the UI of this. A /directory feature that shows basically /admin/users would be a killer feature for our customers who have a small private forum that need to see the member list. Now that we know Users is Active Users, we can instruct other customers going forward. Thanks!
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### Author:  [@david](https://meta.discourse.org/u/david)
#### Post date: [September 20, 2018, 10:03pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/9 "2018-09-20T22:03:23Z")
> [@typeoneerror](#):
>
> A /directory feature that shows basically /admin/users would be a killer feature for our customers who have a small private forum that need to see the member list.
The UI is not perfect, but we do have the ‘trust\_level\_0’ group, that includes all users. For example: [https://meta.discourse.org/groups/trust\_level\_0](https://meta.discourse.org/groups/trust_level_0)
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### Author:  [@typeoneerror](https://meta.discourse.org/u/typeoneerror)
#### Post date: [September 20, 2018, 10:20pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/10 "2018-09-20T22:20:06Z")
This is a fantastic workaround, thanks!
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### Author:  [@Alfarhan\_Zahedi](https://meta.discourse.org/u/Alfarhan_Zahedi)
#### Post date: [March 26, 2019, 5:23pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/11 "2019-03-26T17:23:45Z")
This does not seem to work now ☹
Any other work around ?
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [May 24, 2022, 11:39pm UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/12 "2022-05-24T23:39:54Z")
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [May 25, 2022, 4:34am UTC](https://meta.discourse.org/t/very-new-users-not-showing-in-user-list/97613/13 "2022-05-25T04:34:44Z")