Vimeo Embed not working on my site due to Vimeo server IP blacklisting

So On here if I paste a vimeo link it auto embedds however on my site it just posts as a link Ive searched here and cant seem to find my answer so any help is welcomed

Most likely you picked a vimeo link that disallows embedding. Try posting this link on your site.

https://vimeo.com/channels/staffpicks/353070045

Still Shows only the link

If the above Vimeo video works here but not on your site, either you have weird third party plugin problems, or the server your Discourse is on has been blocked from accessing vimeo.

We Use Google Cloud Platform and these are the only plugins we currently have

Other oneboxes, such as to YouTube, work OK, yes?

Yes Youtube Works Fine I’m Having issues with one site (its an adult one it shows the video but doesnt play)

Vimeo Embed doesn’t work on my v2.4.0.beta4 +2 version

1 Like

Yep never got it figured out so I left discourse as I rely on these types of embeds

Had the same issue yesterday and tried in vein to troubleshoot. I was able to embed using an iframe after whitelisting Vimeo.com

Tried that link out of sheer curiosity on my 2.4.0.beta4 (1576b07a10) and it doesn’t onebox/preview for us either :confused:

33

1 Like

You’re sure the target video has not been marked "not embeddable” or “private”?

https://vimeo.com/65107797

Both links work fine @Richie

That link is not working for me.

Installed

2.4.0.beta4

(1576b07a10)

If it works here but not there, something in your site configuration has to be different. The link https://vimeo.com/65107797 also works on my Digital Ocean hosted Discourse, which I just updated to absolute latest to make sure. I also made the post in the staff category to match your private post example, not that it should have mattered:

I wonder what the configuration difference could be, since it works here on meta, on try, and on my self hosted Discourse just fine?

It is possible vimeo has blacklisted your server or your server IP ranges. One way to tell this is the case, is if other video oneboxes work fine (youtube, etc) and other types of oneboxes.

1 Like

Would there be an easy way for us to find out?

Would the browser console reveal any clues as to the cause? Could we catch a response from Vimeo that might indicate some kind of blacklisting? I wonder why they’d do that though, we’re only a small low-traffic site compared to others :man_shrugging:

It’s only Vimeo videos, YouTube et al are all working fine.

I was able to repro this issue on one of our DigitalOcean hosted instance.

Ran this in rails console:

[1] pry(main)> FinalDestination.new("https://vimeo.com/358017730", verbose: true).resolve
=> nil

… and in the /logs saw this warning message:

FinalDestination could not resolve URL (status 403): https://vimeo.com/358017730

It seems like Vimeo is blocking a subset of DigitalOcean IPs and is returning 403 error. I am not sure how to handle this case.

5 Likes

My browser console shows a 404, unsure if it’s related:

Our Discourse is indeed on a Digital Ocean droplet :confused:

2 Likes

I am seeing that as well, that is the onebox controller response and is not coming from Vimeo directly.

3 Likes

I suspected as much :confused:

And sure enough, using wget on my DO droplet also confirms:

xx@xx:~# wget https://vimeo.com/65107797
--2019-09-16 14:16:25--  https://vimeo.com/65107797
Resolving vimeo.com (vimeo.com)... 151.101.64.217, 151.101.192.217, 151.101.128.217, ...
Connecting to vimeo.com (vimeo.com)|151.101.64.217|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2019-09-16 14:16:25 ERROR 403: Forbidden.

Whereas wget on my home PC works fine:

C:\Users\Rich>wget https://vimeo.com/65107797

--2019-09-16 15:16:56--  https://vimeo.com/65107797
Resolving vimeo.com (vimeo.com)... 151.101.64.217, 151.101.128.217, 151.101.192.217, ...
Connecting to vimeo.com (vimeo.com)|151.101.64.217|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 115631 (113K) [text/html]
Saving to: '65107797'

65107797         100%[=============>] 112.92K  --.-KB/s    in 0.07s

2019-09-16 15:16:57 (1.60 MB/s) - '65107797' saved [115631/115631]


2 Likes

I’ve just opened a support ticket with Vimeo asking if they can exclude our IP address from their somewhat wide blanket ban.

I’m not expecting much response or support from them though :confused:

But in case others here are also affected, I’ll post an update here if/when they get back to me.

2 Likes