# Vimeo onebox player disappearing after app rebuild

**URL:** https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436
**Category:** Support
**Created:** [March 20, 2018, 8:53pm UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436 "2018-03-20T20:53:46Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![FauxTony](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@FauxTony](https://meta.discourse.org/u/FauxTony)
#### Post date: [March 20, 2018, 8:53pm UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/1 "2018-03-20T20:53:46Z")

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Hey team, first time poster long time reading.

We have some Vimeo video content in several topics where we used onebox to display the Video Player. It was working like a charm but now it seems when we rebuild the app, the video won’t load correctly.

 ![image](https://global.discourse-cdn.com/meta/original/3X/5/9/59a1dfb5b4d2ce4ab16d48526bb39b1b8b3d1d11.jpg)

Then if we click edit on the post and save without actually changing anything, the video renders correctly again.

 ![image](https://global.discourse-cdn.com/meta/original/3X/c/b/cbcbcbb34543ba2afc2e06004e4d78ade29d31cf.png)

Any ideas?

Thanks!

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 21, 2018, 5:16am UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/2 "2018-03-21T05:16:35Z")

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Let’s try it here?

[![](https://global.discourse-cdn.com/meta/original/4X/c/7/3/c733378adb781d1821dd490d472def5bc28312cb.jpeg "The Mountain") ](https://vimeo.com/22439234)

`https://vimeo.com/22439234`

Are you sure these are public videos?

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### Author: ![FauxTony](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@FauxTony](https://meta.discourse.org/u/FauxTony)
#### Post date: [March 21, 2018, 2:29pm UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/3 "2018-03-21T14:29:40Z")

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They aren’t public, but they are accessible.

I guess one caveat is that we are using the direct link to the video as they are hidden.

By your comment, I am assuming the onebox is certified for public video and the fact a hidden may work temporarily doesn’t exactly matter as its not a certified use-case?

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### Author: ![FauxTony](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@FauxTony](https://meta.discourse.org/u/FauxTony)
#### Post date: [March 21, 2018, 3:56pm UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/4 "2018-03-21T15:56:42Z")

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We were able to get around this on our side, apologies for the clutter.

While onebox wouldn’t be a solution here, we were able to whitelist iframe from vimeo and embed the video instead.

Thanks again.

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### Author: ![Nacho\_Caballero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nacho_caballero/32/130189_2.png) [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)
#### Post date: [October 20, 2019, 6:20pm UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/5 "2019-10-20T18:20:24Z")

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I spent some time banging my head with this until I realized that it was an issue due to Vimeo’s ban on Digital Ocean IPs. You have to contact them directly to fix it. See:

> [@Vimeo Embed not working on my site due to Vimeo server IP blacklisting](https://meta.discourse.org/t/vimeo-embed-not-working-on-my-site-due-to-vimeo-server-ip-blacklisting/126479):
>
> So On here if I paste a vimeo link it auto embedds however on my site it just posts as a link Ive searched here and cant seem to find my answer so any help is welcomed

Also, it would be a good idea to include a reference about this in this closed topic (it’s the first one that came up in search):

> [@Vimeo onebox not working](https://meta.discourse.org/t/vimeo-onebox-not-working/111123/12):
>
> Vimeo oneboxing (for public videos) regressed 11 days ago in [this commit](https://github.com/discourse/onebox/commit/a2a11e4a1203e8f3a612a98552245caaa11086f9) and the gem version was bumped. It was fixed the same day in [this commit](https://github.com/discourse/onebox/commit/b1f8eafd3f774029d4950946fdee751c02073e83) but the version was not bumped. I just bumped onebox version and Vimeo oneboxing now works as expected. [[Stardust] ](https://vimeo.com/58626695)

UPDATE: It takes about two days from the time you contact them until they whitelist your IP.

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [July 5, 2023, 7:15am UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/6 "2023-07-05T07:15:38Z")

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 5, 2023, 7:25am UTC](https://meta.discourse.org/t/vimeo-onebox-player-disappearing-after-app-rebuild/83436/7 "2023-07-05T07:25:43Z")

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