# "waiting for reply" state for group messages
**URL:** https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382
**Category:** Support
**Created:** [September 20, 2016, 10:49am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382 "2016-09-20T10:49:26Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@carlokok](https://meta.discourse.org/u/carlokok)
#### Post date: [September 20, 2016, 10:49am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/1 "2016-09-20T10:49:26Z")
Is there any way to mark a group message as “waiting for a reply from customer/other party” that would show in the group overview?
Our situation is like this: We use Archive when something is handled, but when it’s replied to (by us) and is waiting for the customer to reply we keep it open so we can follow up later if needed. The “last post” indicator won’t work because it also changes for whispers and invites.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [September 20, 2016, 11:32pm UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/2 "2016-09-20T23:32:15Z")
Not that I can think of, any ideas @sam?
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [September 20, 2016, 11:37pm UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/3 "2016-09-20T23:37:05Z")
> [@carlokok](#):
>
> The “last post” indicator won’t work because it also changes for whispers and invites.
I think that is what we should look at fixing. Cause that resolves it cleanly.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [March 8, 2019, 3:57am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/4 "2019-03-08T03:57:46Z")
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 8, 2019, 5:23am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/5 "2019-03-08T05:23:39Z")
Hmm @dan made this change recently, should there be more?
>
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 12, 2019, 12:56am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/6 "2019-03-12T00:56:03Z")
Yeah @carlokok I am closing this, between Dan’s fix and tags which you can use I think this is solved.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 12, 2019, 12:56am UTC](https://meta.discourse.org/t/waiting-for-reply-state-for-group-messages/50382/7 "2019-03-12T00:56:07Z")