# 使用 Discourse 追踪客户满意度的方法

**URL:** <https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133>\
**Category:** Support\
**Created:** [2025年七月21日 18:23 UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133 "2025-07-21T18:23:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![stanigator](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@stanigator](https://meta.discourse.org/u/stanigator)\
**Post date:** [2025年七月21日 18:23 UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133/1 "2025-07-21T18:23:52Z")

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也许这个问题听起来很模糊。也许我还不知道如何使用 Discourse，或者 Discourse 不是合适的工具。我想知道是否有办法至少在 Discourse 上跟踪客户满意度。调查是了解情况的主要方式吗？我很想听听关于最佳实践的建议。

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**Author:** ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)\
**Post date:** [2025年七月21日 18:24 UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133/2 "2025-07-21T18:24:32Z")

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这个有帮助吗？：

> [@Introducing Discourse AI Sentiment Analysis: New Admin Report Available](https://meta.discourse.org/t/introducing-discourse-ai-sentiment-analysis-new-admin-report-available/355901):
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> Introducing Advanced Sentiment Analysis: Powerful New Insights for Your Discourse Community We’re excited to announce a significant enhancement to Discourse AI with our new Sentiment Analysis Report feature. Building on last year’s Sentiment overview, this powerful tool gives administrators deeper insights into community sentiment across your forum. Where to Find It Navigate to your admin dashboard and look under the Reports section in the sidebar. You’ll find the new Sentiment analysis option …

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**Author:** ![stanigator](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@stanigator](https://meta.discourse.org/u/stanigator)\
**Post date:** [2025年七月21日 19:13 UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133/3 "2025-07-21T19:13:18Z")

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很好的起点。谢谢！

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**Author:** ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)\
**Post date:** [2025年八月20日 19:13 UTC](https://meta.discourse.org/t/ways-of-using-discourse-to-track-customer-happiness/375133/4 "2025-08-20T19:13:27Z")

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