# We’re sorry, but your email message to didn’t work

**URL:** <https://meta.discourse.org/t/we-re-sorry-but-your-email-message-to-didn-t-work/111100>\
**Category:** Product Support\
**Created:** [March 8, 2019, 5:52pm UTC](https://meta.discourse.org/t/we-re-sorry-but-your-email-message-to-didn-t-work/111100 "2019-03-08T17:52:35Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [March 8, 2019, 5:59pm UTC](https://meta.discourse.org/t/we-re-sorry-but-your-email-message-to-didn-t-work/111100/2 "2019-03-08T17:59:11Z")

</div>

If you aren’t responding to an email from discourse it will try to create a new topic with the same subject line. Duplicate topic titles aren’t allowed.

You can’t cc a discourse email address and have the replies appear in the same topic like that. Inbound email is for an individual to create or respond to a topic using reply-IDs.

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_[View the full topic](https://meta.discourse.org/t/we-re-sorry-but-your-email-message-to-didn-t-work/111100)._