# Webhook certificate verify failed

**URL:** <https://meta.discourse.org/t/webhook-certificate-verify-failed/96367>\
**Category:** Product Support\
**Tags:** patreon\
**Created:** [September 5, 2018, 12:56am UTC](https://meta.discourse.org/t/webhook-certificate-verify-failed/96367 "2018-09-05T00:56:52Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![cck197](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cck197/32/110338_2.png) [@cck197](https://meta.discourse.org/u/cck197)\
**Post date:** [September 5, 2018, 12:56am UTC](https://meta.discourse.org/t/webhook-certificate-verify-failed/96367/1 "2018-09-05T00:56:52Z")

</div>

Hi, I’ve just installed `discourse-patreon` version 2.0 and I can’t get the webhooks to work.

When I go here:

`https://www.patreon.com/portal/registration/register-webhooks`

And I test a webhook, I receive the following error:

```plaintext
Test Response
---
Error: _HTTPSConnectionPool(host='forum.nourishbalancethrive.com', port=443): Max retries exceeded with url: /patreon/webhook (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",),))

```

I’m hosting on Digital Ocean using a certificate installed on a load balancer.

Any idea why the `certificate verify failed` error?

Thank you!

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_[View the full topic](https://meta.discourse.org/t/webhook-certificate-verify-failed/96367)._