# Webhook Paused - Failed Request - Worked before

**URL:** https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029
**Category:** Support
**Tags:** patreon
**Created:** [October 28, 2019, 5:59am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029 "2019-10-28T05:59:26Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [October 28, 2019, 5:59am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/1 "2019-10-28T05:59:27Z")

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I’m getting this, suddenly, after working fine for a long time:

 ![image](https://global.discourse-cdn.com/meta/original/3X/6/5/658374c38f03ff023c5c6153ea3bd3f93cd3d4dd.png)

No recent changes. I just clicked ‘retry’ while the forum was 100% up and nada, just +1’d the error.

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [October 28, 2019, 6:14am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/2 "2019-10-28T06:14:43Z")

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![image](https://global.discourse-cdn.com/meta/original/3X/e/b/eb08f90d616d401a2c0c5b9511a536b2b539ba85.png)

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [December 18, 2019, 12:03pm UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/3 "2019-12-18T12:03:31Z")

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@dylanh724 Did you figure it out?

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### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 21, 2020, 12:50am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/4 "2020-01-21T00:50:55Z")

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Hello  
i have exactly the same issue suddenly.

 ![image](https://global.discourse-cdn.com/meta/original/3X/6/0/606a6effb6234571e1f7063bd0de8d86082f3777.png)  
please advise how i can troubleshoot this  
Thanks!

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [January 21, 2020, 1:01am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/6 "2020-01-21T01:01:35Z")

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> [@dylanh724](#):
>
> ![image](https://global.discourse-cdn.com/meta/original/3X/e/b/eb08f90d616d401a2c0c5b9511a536b2b539ba85.png)

That webhook URL is wrong. That is why you get a 302. Please follow the docs at [Configure Patreon integration with Discourse](https://meta.discourse.org/t/configuring-patreon-integration-with-discourse/62380#webhooks)

> [@syncer](#):
>
> i have exactly the same issue suddenly.

What is the Status code of the response? Anything in /logs ?

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### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 21, 2020, 1:35am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/7 "2020-01-21T01:35:23Z")

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Deprecated hooks return 200  
other hooks just not show anything see  
https://www.loom.com/embed/dd5bc8b17fba45a0893e41d04add3197  
here is log:  
[https://pastebin.com/UnWjw26u](https://pastebin.com/UnWjw26u)

Thanks in advance!

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [January 21, 2020, 2:04am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/8 "2020-01-21T02:04:19Z")

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That is a backtrace but no error. Is there any error reported in the /logs?

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### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 21, 2020, 10:02am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/9 "2020-01-21T10:02:57Z")

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nothing really related to patreon or webhook urls

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### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 22, 2020, 12:27am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/10 "2020-01-22T00:27:51Z")

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here is how it looks like

 ![image](https://global.discourse-cdn.com/meta/original/3X/7/0/707a55933d26c494a3a1569c2213b0dcc28b3f5e.png)  
strange enough, last time i just recreated webhook and it worked some time

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<div class="post-metadata">

### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 23, 2020, 11:26am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/11 "2020-01-23T11:26:02Z")

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Weird enough, it will not give me resume webhook and continue report errors.  
what will be best way to debug this?  
Thanks!

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [January 23, 2020, 2:54pm UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/12 "2020-01-23T14:54:32Z")

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Did you fill the setting `patreon creator discourse username` correctly?

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### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 23, 2020, 3:05pm UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/13 "2020-01-23T15:05:55Z")

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i was under impression that this setting is only if you use social login with patreon  
let me add it and recheck

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<div class="post-metadata">

### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 23, 2020, 3:10pm UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/14 "2020-01-23T15:10:20Z")

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added it. still webhook reports failures

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<div class="post-metadata">

### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 30, 2020, 3:26am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/15 "2020-01-30T03:26:21Z")

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Ok, no solution, seems plugin is broken badly.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 30, 2020, 4:51am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/16 "2020-01-30T04:51:04Z")

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It’s working fine for all our hosted customers.

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<div class="post-metadata">

### Author: ![syncer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/syncer/32/167098_2.png) [@syncer](https://meta.discourse.org/u/syncer)
#### Post date: [January 30, 2020, 5:06am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/17 "2020-01-30T05:06:04Z")

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Hi Jeff. Yes it works during some time and then webhook will throw errors similar to that from topic starter and mine.

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<div class="post-metadata">

### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [January 30, 2020, 5:06am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/18 "2020-01-30T05:06:53Z")

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Still throwing errors after it was setup fine earlier. An update must’ve broken it?

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<div class="post-metadata">

### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [January 30, 2020, 5:08am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/19 "2020-01-30T05:08:18Z")

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> [@Falco](#):
>
> That webhook URL is wrong. That is why you get a 302

If it it was wrong (not saying it isn’t), why do we have auto-setup Patreon groups with folks in it from earlier? Was this guide changed? Not sure where else I’d get the url from.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 30, 2020, 5:17am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/20 "2020-01-30T05:17:19Z")

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Could gem updates have broken this @Falco? 🤔

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [January 30, 2020, 5:18am UTC](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029/21 "2020-01-30T05:18:17Z")

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Wait, I got it working by changing the URL webhook URL (and updating the new webhook secret).

I swear the docs showed a different URL - I copy and pasted it from somewhere (could never have guessed). It worked for a while, then stopped. Maybe there are 2 guides somewhere where 1 is deprecated?

[Next page](https://meta.discourse.org/t/webhook-paused-failed-request-worked-before/132029.md?page=2)
