# Welcome message images not showing up for non-English languages

**URL:** https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915
**Category:** Support
**Created:** [12 juni 2015 om 02:42 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915 "2015-06-12T02:42:12Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 02:42 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/1 "2015-06-12T02:42:12Z")

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Hi all,

I’ve just setup brand new Discourse.

Welcome message sent to new user is not showing images (broken image?).

What is it happening so?

(It seems I can’t upload image as I’m new user here)

Thanks.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 03:09 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/2 "2015-06-12T03:09:30Z")

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Viewing older welcome PMs this might be the case, but for a truly new user it will be correct.

Can you repro on [try.discourse.org](http://try.discourse.org)? Create an account there and see.

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### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 03:17 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/3 "2015-06-12T03:17:55Z")

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I’m seeing same thing on [try.discourse.org](http://try.discourse.org) as well, except the image that’s showing Life Instructions.

I don’t think something wrong with my browsers…

I’m using Mac OS X Yoshemite.  
Chrome and Firefox.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 03:19 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/4 "2015-06-12T03:19:34Z")

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Oh right try has a bad old copy pasted version of that. Sorry, bad example, that is an override specific to try.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 03:20 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/5 "2015-06-12T03:20:40Z")

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There is no bug since your account is new here and your new user welcome PM looks 100% correct

[https://meta.discourse.org/t/welcome-to-discourse-meta/29913](https://meta.discourse.org/t/welcome-to-discourse-meta/29913)

This link will only work for staff and the OP as it is a link to a PM..

Maybe update your Discourse to latest code?

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 04:22 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/6 "2015-06-12T04:22:17Z")

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My dashboard says 1.4.0.beta2 and it’s the latest…

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 06:03 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/7 "2015-06-12T06:03:02Z")

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I was following this guide for installation [discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)

And it installed the beta version. Maybe because of that I’m having broken images.

I wonder why it didn’t install the stable version 😄

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 06:24 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/8 "2015-06-12T06:24:58Z")

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This is the beta version running here. You signed up on the beta version. This is _your new user welcome PM from the beta version._

[https://meta.discourse.org/t/welcome-to-discourse-meta/29913](https://meta.discourse.org/t/welcome-to-discourse-meta/29913)

Can you repro it being broken there? Does it look broken to you?

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 06:53 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/9 "2015-06-12T06:53:16Z")

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Hi @codinghorror !

Yes, the welcome message for a new user looks broken to me.

Steps to reproduce:

1. Install Discourse as shown in [discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)
2. Register a new use

Result:  
When user finishes registration it receives a welcome message with broken images (or links?).

I’m under impression, the links for images look broken, because there’s no any message on the server.

Why here [discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md) it was not mentioned that it will install a beta version?

What should I do to install the stable one?

Thanks.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 07:28 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/10 "2015-06-12T07:28:59Z")

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I can’t reproduce this.

Here’s a screenshot of a user’s PM welcome that signed up here. His name is @tenzan

 ![](https://global.discourse-cdn.com/meta/original/3X/a/0/a05e1df342e51a3355d94605daec8561cc0e153f.png) 

Per view source, the current version is `<meta name="generator" content="Discourse 1.4.0.beta2 - https://github.com/discourse/discourse version 74e825fff2cb2d2978977da50ebea0a8cdb86b94">`

Here’s me signing up on another Digital Ocean install I just did for a customer, 1.4 beta 2 as well:

 ![](https://global.discourse-cdn.com/meta/original/3X/e/f/efc406bd8c9d86d698947eb1e2258bcb8c832e32.png) 

As you can see images are all there.

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 07:32 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/11 "2015-06-12T07:32:37Z")

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@codinghorror

Can you please PM to me your email address to where I can send you a registration invitation from my Discourse install?

So, you’ll be able to see how it looks.

Thanks,

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 07:35 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/12 "2015-06-12T07:35:23Z")

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Another thing I forgot to mention: I was setting up a default locale to be `ru` - can this be the root cause?

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 07:41 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/13 "2015-06-12T07:41:25Z")

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Yes, this is because the image names changed in English and the translated versions either need to have their own images (localized with the right character set), or change to use the English image names.

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 07:43 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/14 "2015-06-12T07:43:33Z")

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I see 😄

BTW, where to report typos in Russian translation (I noticed at least one) ?

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 07:56 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/15 "2015-06-12T07:56:48Z")

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IMHO, it’d be nice to leave the default images when a non-english locale is default and there’s no translated images.  
This way it looks better than broken images links 😄

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12 juni 2015 om 08:00 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/16 "2015-06-12T08:00:05Z")

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The new URL paths need to be “translated” to your language.

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [12 juni 2015 om 08:21 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/17 "2015-06-12T08:21:16Z")

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I assume this will be done by when stable version comes…

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<div class="post-metadata">

### Author: ![mik01aj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mik01aj/32/116019_2.png) [@mik01aj](https://meta.discourse.org/u/mik01aj)
#### Post date: [16 juni 2015 om 07:22 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/18 "2015-06-16T07:22:32Z")

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I just tried registering a new user on my installation. I use `ru` as well. The message looks like this:

![](https://global.discourse-cdn.com/meta/original/3X/3/c/3cde6d2f67605d4fc029b243880971e9d6ccd7ab.png)

In the source (at `/admin/customize/site_text/usage_tips`), the image is specified as:

```
<img src="/images/welcome/progress-bar.png" width="143" height="39">

```

I can fix this setting myself, but then, what would be new, correct path?

* * *

> [@tenzan](#):
>
> where to report typos in Russian translation (I noticed at least one) ?

I think you can just tell @meglio 🙂

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [16 juni 2015 om 07:31 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/19 "2015-06-16T07:31:12Z")

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> [@mik01aj](#):
>
> where to report typos in Russian translation (I noticed at least one) ?
> 
> I think you can just tell @meglio

I have set english locale back, so from my memory, the russian translation for the word “Error Logs” in Admin panel, it was translated as “Журнаш ошибок”.

The last letter of **Журнаш** must be **л** instead of **ш** → Журнал.

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<div class="post-metadata">

### Author: ![tenzan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tenzan/32/42979_2.png) [@tenzan](https://meta.discourse.org/u/tenzan)
#### Post date: [16 juni 2015 om 07:34 UTC](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915/20 "2015-06-16T07:34:31Z")

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As you see, in your screenshot, you’re still having a broken image in the bottom.

[Volgende pagina](https://meta.discourse.org/t/welcome-message-images-not-showing-up-for-non-english-languages/29915.md?page=2)
