# What does 'revoke email' action mean in Logs?
**URL:** https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096
**Category:** Support
**Created:** [2017 年 2 月 7 日午後 10:33 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096 "2017-02-07T22:33:14Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@yvonnebrill](https://meta.discourse.org/u/yvonnebrill)
#### Post date: [2017 年 2 月 7 日午後 10:33 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/1 "2017-02-07T22:33:14Z")
In my Logs \> Staff Actions tab I can see that System has taken the action ‘Revoke Email’ for a number of users, the Details are either “translation missing: en.user.email.revoked” or "Wont be sending emails to [user email address] until [date/time].
What does this mean and what is the trigger for these actions?
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2017 年 2 月 7 日午後 10:44 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/2 "2017-02-07T22:44:08Z")
> [@yvonnebrill](#):
>
> What does this mean and what is the trigger for these actions?
Whenever Discourse sends an email and gets a bounce back, it will increment the “bounce score” of that email address.
If the score reaches the “`bounce score threshold`”, then the email will be temporarily “revoked” and Discourse won’t be sending any emails until a certain date.
> [@yvonnebrill](#):
>
> the Details are either “translation missing: en.user.email.revoked” or "Wont be sending emails to [user email address] until [date/time].
The “translation missing” was fixed a couple of weeks ago and should not happen again.
---
### Author:  [@yvonnebrill](https://meta.discourse.org/u/yvonnebrill)
#### Post date: [2017 年 2 月 7 日午後 10:46 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/3 "2017-02-07T22:46:10Z")
Thank you!
> [@zogstrip](#):
>
> the email will be temporarily “revoked” and Discourse won’t be sending any emails until a certain date.
Does this continue indefinitely or is there a point at which the system automatically stops sending emails to that address completely?
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2017 年 2 月 7 日午後 10:48 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/4 "2017-02-07T22:48:26Z")
There is the “`bounce score threshold deactivate`” which, once reached, will automatically deactivate the user’s account.
We never send emails to inactive account (and this requires the user to re-confirm their email address).
---
### Author:  [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [2018 年 5 月 6 日午後 12:09 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/6 "2018-05-06T12:09:19Z")
I’m a bit confused about how this works; as I understand it, with the default settings a user will not receive any new emails when he reaches a score of 4 - and this score will be reset after 30 days. So in which scenario can a user reach the bounce score of 30? Or is this a separate counter that keeps track of this users’s lifetime bounce score?
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2018 年 5 月 9 日午後 2:46 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/7 "2018-05-09T14:46:12Z")
> [@bartv](#):
>
> Or is this a separate counter that keeps track of this users’s lifetime bounce score?
Bounces are not always immediate. They may take several hours/days to get sent back. The bounce counter is updated for every bounce, so even though we’ve stopped sending emails, there might be some bounces that comes in later.
---
### Author:  [@dpb](https://meta.discourse.org/u/dpb)
#### Post date: [2018 年 11 月 6 日午後 5:12 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/8 "2018-11-06T17:12:00Z")
I have a user who tells me that he is receiving no mails. Looking into the logs, i am able to identify the `revoke email` action for this.
Before the user will receive mails again, there is another 10 days to wait.
What can i do to let the user receive new mails again immediately?
The bounce score is already reset to 0; i guess that is because I recently lowered the `reset bounce score after days` settings. How can I let the user receive mails again immediately?
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2021 年 8 月 15 日午前 5:51 UTC](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/9 "2021-08-15T05:51:25Z")