# What email address do you use for your discourse site?

**URL:** https://meta.discourse.org/t/what-email-address-do-you-use-for-your-discourse-site/23012
**Category:** Community Building
**Created:** [12월 9, 2014, 6:51오후 UTC](https://meta.discourse.org/t/what-email-address-do-you-use-for-your-discourse-site/23012 "2014-12-09T18:51:35Z")
**Posts on this page:** 1
**Showing post:** 4

<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [8월 24, 2018, 9:27오후 UTC](https://meta.discourse.org/t/what-email-address-do-you-use-for-your-discourse-site/23012/4 "2018-08-24T21:27:10Z")

</div>

I set up my site’s email addresses pretty much as described above and it seems fine. There is an account at `community@foo.org` which is used to receive all sorts of helpdesk type correspondence, also from mailchimp mailings and the like. I like to handle it all manually.

The one innovation recently has been to stop replying to any messages I receive there directly by email.. I now reply to all messages via discourse PM, creating staged users when the user does not exist already in discourse. I include a helpdesk group to make sure appropriate staff have access and can help with follow-up, and use [ticket tags](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698).

---

_[View the full topic](https://meta.discourse.org/t/what-email-address-do-you-use-for-your-discourse-site/23012)._
