I’m configuring my categories and definitely, I don’t understand what this feature is. How do we use it? How do users use it? [Capture d’écran 2022-11-25 à 16.48.29]

See Configure incoming email to create new topics or group messages

I saw this topic… It explains how to configure it but I was wondering under what circumstances do we use a custom incoming address for categories? Sorry for my low knowledge, it is the first time I set up a forum…

[صورة] Joart: under what circumstances do we use a custom incoming address for categories Everytime we want to give an opportunity to participate using email instead of logging in to a forum.

Hi @Joart :slight_smile: Setting up a custom incoming email address for a category allows users (default TL2) to send an email to that address and start a new topic in that category.

Thank you @JammyDodger . Does it mean, if I go in my account → “Messages” item and click on “New Message”, I can send a message to this email address and it will create a new topic? I didn’t manage… It created a staged user but I can’t see the topic…Did I miss something?

Just send an ordinary email to that address and new topic will be created.

ما هو "عنوان البريد الإلكتروني الوارد المخصص"؟

الدعم

RGJ (Richard - Communiteq) 25 نوفمبر 2022، 4:01م 2

انظر Configuring incoming email to create new topics or group messages

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How to create topics from a custom email address? Support email-in	9	187	15 أغسطس 2024
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Is there a default email address for categories? Support	4	471	18 أكتوبر 2019
"Custom incoming email address" for Groups Support	5	3620	11 أبريل 2016

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