I’m configuring my categories and definitely, I don’t understand what this feature is. How do we use it? How do users use it? [Capture d’écran 2022-11-25 à 16.48.29]

I saw this topic… It explains how to configure it but I was wondering under what circumstances do we use a custom incoming address for categories? Sorry for my low knowledge, it is the first time I set up a forum…

[이미지] Joart: under what circumstances do we use a custom incoming address for categories Everytime we want to give an opportunity to participate using email instead of logging in to a forum.

Hi @Joart :slight_smile: Setting up a custom incoming email address for a category allows users (default TL2) to send an email to that address and start a new topic in that category.

Thank you @JammyDodger . Does it mean, if I go in my account → “Messages” item and click on “New Message”, I can send a message to this email address and it will create a new topic? I didn’t manage… It created a staged user but I can’t see the topic…Did I miss something?

Just send an ordinary email to that address and new topic will be created.

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제품 지원

RGJ (Richard - Communiteq) 11월 25, 2022, 4:01오후 2

Configuring incoming email to create new topics or group messages 를 참조하세요.

글		댓글	조회수
What exact email address do I use for “Custom Incoming email address”? Product Support email	1	407	3월 18, 2024
How to create topics from a custom email address? Product Support email-in	8	444	8월 15, 2024
Mail address per category Feature	7	2582	3월 20, 2017
Is there a default email address for categories? Product Support	3	531	9월 18, 2019
"Custom incoming email address" for Groups Product Support	4	3795	4월 11, 2016

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