# When notifications go missing

**URL:** <https://meta.discourse.org/t/when-notifications-go-missing/94631>\
**Category:** Product Support\
**Created:** [August 13, 2018, 7:27pm UTC](https://meta.discourse.org/t/when-notifications-go-missing/94631 "2018-08-13T19:27:46Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Post date:** [August 13, 2018, 7:51pm UTC](https://meta.discourse.org/t/when-notifications-go-missing/94631/3 "2018-08-13T19:51:05Z")

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OK, not a very exciting mystery 😞. Looks like the user didn’t tag @francoise and others, she created a hyperlink to the user’s profile page. Notice that the mention is blue text with no background, not the usual grey text with a light grey background. Interestingly she did mention users correctly in the second post.

Does this solve the mystery for you?

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_[View the full topic](https://meta.discourse.org/t/when-notifications-go-missing/94631)._