I can’t find anywhere in Discourse admin panel where I can find full details of bounced emails – to read the content and find out the bouncing reason. I don’t seem to have those saved in my email account (automatically deleted by Discourse?)

Bounces for mail attempting to be delivered to Discourse, or bounces for mail sent by Discourse? In either event, they’re under Admin → Emails, just different tabs (“Rejected” vs “Bounced”).

Yep, they’re listed there, but I’m interested in full email details to analyse the bounce reasons.

Look in siteurl/logs There is a warning message for each bounce (incoming and outgoing), starting with “Email can not be processed:..” you can see the details in “info”. siteurl/admin/email/bounced lists destination and type of bounced, siteurl/admin/email/rejected lists source, subject and reason.

So click on the link under the “error” column. It’ll display a pop up with everything you could ever possibly want to know about the bounce.

Found out that you also have to enable log mail processing failures in settings.

You might also want to know that discourse is reporting greylisted emails as bounced: [image] Display more info about greylisted emails (under bounced) UX I have a few email addresses that seem to be bouncing according to /admin/email/bounced/ but when I check the SparkPost logs, they are listed as delayed (because they are greylisted). Now, from what I understand, as annoying as that delay may be, it does not necessarily mean that the email has definitely bounced. If your mailserver is configured correctly, it will simply retry to deliver after the time indicated by the receiving server and it will then be accepted. I’m assuming that SparkPost is…

In case anyone else is confused as I was by this, the “error” column is actually called “Email Type”, so I came here looking after clicking on the other links in the table and the table entry itself, none of which did what I wanted and not thinking to click “digest” or “mailing_list” in the “Email Type” column to get the error information.

Where do I find details about bounced emails in Discourse?

Product Support

tophee (Christoph) February 7, 2018, 10:46pm 7

You might also want to know that discourse is reporting greylisted emails as bounced:

Topic		Replies	Views
Bounced Email Info Not Found Product Support email	6	344	March 24, 2025
Troubleshooting Outgoing Email Site Management explanation	4	3519	February 27, 2024
"Discourse::NotFound" error when click "Email Type" field on admin/email/bounced Self-hosting email	23	2920	July 3, 2025
Display more info about greylisted emails (under bounced) UX	8	2059	February 8, 2018
Email can not be processed: Email::Receiver::BouncedEmailError Product Support	2	1117	January 2, 2018

Where do I find details about bounced emails in Discourse?

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