# Where should we ask help?
**URL:** https://meta.discourse.org/t/where-should-we-ask-help/290874
**Category:** Site feedback
**Created:** [January 8, 2024, 3:28pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874 "2024-01-08T15:28:48Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Jagster](https://meta.discourse.org/u/Jagster)
#### Post date: [January 8, 2024, 3:28pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/1 "2024-01-08T15:28:48Z")
Continuing the discussion from [Discourse-jitsi component not working](https://meta.discourse.org/t/discourse-jitsi-component-not-working/290861/5):
> [@Discourse-jitsi component not working](https://meta.discourse.org/t/discourse-jitsi-component-not-working/290861/5):
>
> As itโs an #official theme component (especially one with a tag set up ๐) having a dedicated topic is :chefs_kiss:. It saves me having to split topics off later. ๐
Iโm a bit confused now. Surely this isnโt bigger meta-question, but I would love to save workload of staff here.
Why dedicated topic, not #Support (damn, I really should read description of categories) or #Contribute > Bug because there is dedicated tag indeed? What is the point to have a tag if publishing follow topic with same name?
Iโm a bit curious because \[1\] someone make bad decision at some point and gave me ability to change some metas ๐
(And if Jitsi is official one why it is missing tag #official ?)
* * *
1. I have too much time because a customer is late; very rude but she is originally from Ireland so we have to understand ๐คฃ
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [January 8, 2024, 3:33pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/2 "2024-01-08T15:33:50Z")
> [@Jagster](#):
>
> (And if Jitsi is official one why it is missing tag #official ?)
Where is the tag missing? The topic about the #Customization > Theme component is tagged as #official .
[Jitsi Video Conference](https://meta.discourse.org/t/jitsi-video-conference/146046)
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### Author:  [@Jagster](https://meta.discourse.org/u/Jagster)
#### Post date: [January 8, 2024, 3:36pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/3 "2024-01-08T15:36:35Z")
There is just one tag:
But if I must know only official ones get a tag, and #official is for another use then it is ok. I guess.
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [January 8, 2024, 3:37pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/4 "2024-01-08T15:37:24Z")
For #official plugins and theme components (and themes, eventually) you can create a dedicated topic in the proper category with the appropriate tag, or post in the topic itself. Both are fine. ๐ Though if you post your issue in the plugin/theme component topic you may find it gets to split off into a new topic to keep things organised and findable (itโs great for things like Related Topics, etc too).
Iโve updated a chunk of theme component topics with the info like the #official plugin ones already have, but I havenโt done all of them yet - and Iโve also been splitting the existing ones up too. As you can imagine, itโs a bit of a chore so itโs going to take me awhile to work through them all. ๐
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### Author:  [@Jagster](https://meta.discourse.org/u/Jagster)
#### Post date: [January 8, 2024, 3:40pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/5 "2024-01-08T15:40:12Z")
> [@JammyDodger](#):
>
> itโs going to take me awhile to work through them all
You should work for some software company that could code an assisted GPT for that use ๐
I think, or recon, I got the idea. Thanks.
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [January 8, 2024, 3:46pm UTC](https://meta.discourse.org/t/where-should-we-ask-help/290874/6 "2024-01-08T15:46:43Z")
> [@Jagster](#):
>
> There is just one tag:
>
> 
>
> But if I must know only official ones get a tag, and #official is for another use then it is ok. I guess.
The #official tag is only used on the main plugin/theme/theme component topic itself, not on the peripheral ones. So if you find a bug with #solved it would only get the #solved tag and not the #official one as well (it cuts down on the noise when you want to look at a list of all of our #official customisations).
> [@Jagster](#):
>
> You should work for some software company that could code an assisted GPT for that use ๐
I can fervently wish for this. ๐ It is pretty slow-going a lot of the time, especially fitting it in to all the other things that need doing. Having a magic button that would do it all for me would be excellent. ๐