# Ao carregar um novo componente no site, o site fica indisponível
**URL:** https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849
**Category:** Self-hosting
**Created:** [Outubro 25, 2022, 11:12am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849 "2022-10-25T11:12:58Z")
**Posts on this page:** 19
**Page:** 1
### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 11:12am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/1 "2022-10-25T11:12:58Z")
Olá. Ao carregar um novo componente no site, o site caiu.
Não sou um especialista e não entendo o porquê.
Talvez seja por causa do conflito de componentes. O site não é atualizado há mais de 5 meses e mostrou esta notificação:
Talvez por causa disso?
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 25, 2022, 11:15am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/2 "2022-10-25T11:15:42Z")
Seguir as instruções?
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 11:16am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/3 "2022-10-25T11:16:51Z")
Ocorreu um erro ao carregar este componente
> [@page\_facing\_up Copy Post Component](https://meta.discourse.org/t/copy-post-component/218883):
>
> discourse2Summary Copy post shows a button in the post control of each post which copies the entire contents of the post to the user’s clipboard.eyeglassesPreview [Preview on Discourse Theme Creator](https://discourse.theme-creator.io/theme/keegan/discourse-copy-post)hammer_and_wrenchRepository Link [https://github.com/discourse/discourse-copy-post](https://github.com/discourse/discourse-copy-post)open_bookNew to Discourse Themes? [Beginner’s guide to using Discourse Themes](https://meta.discourse.org/t/beginners-guide-to-using-discourse-themes/91966) Install this theme component Settings Name Description copy\_type Select the type of copied text …
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 25, 2022, 11:17am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/4 "2022-10-25T11:17:47Z")
Muitos Componentes só suportam o commit mais recente (ou algo próximo).
5 meses é muito tempo para não ter atualizado seu site. Atualizar a cada um ou dois meses é provavelmente um regime melhor, especialmente se estiver em `tests-passed`
Se você instalou um novo Componente, ele pode não ser compatível (pode haver erros associados no console javascript do navegador?).
Atualize seu site conforme sua captura de tela como um primeiro passo para a resolução:
[ ](https://global.discourse-cdn.com/meta/original/4X/6/0/0/600b898e0e50d8973116f545fc9a9a11dcd6beb1.png)
Se isso não funcionar, desative os componentes temporariamente e remova este:
> [@Using Safe Mode to troubleshoot issues with themes and plugins](https://meta.discourse.org/t/use-safe-mode-to-troubleshoot-issues-with-themes-and-plugins/53504):
>
> bookmark This guide explains how to use Discourse’s [Safe Mode](https://meta.discourse.org/t/53504?silent=true) to troubleshoot issues with themes and plugins. person_raising_hand Required user level: All users Discourse offers a “JavaScript [Safe Mode](https://meta.discourse.org/t/53504?silent=true)” that allows any user to isolate the root cause of JavaScript issues caused by plugins, themes, or theme components. This feature is particularly useful for troubleshooting problems on your Discourse site. Accessing [Safe Mode](https://meta.discourse.org/t/53504?silent=true) To access [Safe Mode](https://meta.discourse.org/t/53504?silent=true), follow these steps: Open a new browse…
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 11:24am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/6 "2022-10-25T11:24:03Z")
você está falando sobre estas instruções? 👇
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 25, 2022, 11:26am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/7 "2022-10-25T11:26:31Z")
Sim, eles apareceram por um motivo, sugiro não ignorá-los 🙂
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 11:26am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/8 "2022-10-25T11:26:53Z")
Vou dar uma olhada agora
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 11:34am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/9 "2022-10-25T11:34:01Z")
Eu tentei assim. Então apertei o botão vermelho
> 
Nada mudou
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [Outubro 25, 2022, 11:46am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/10 "2022-10-25T11:46:07Z")
Acho que você deveria atualizar seu site do seu servidor, pois as informações sugerem. Como você o instalou em primeiro lugar?
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 25, 2022, 2:55pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/11 "2022-10-25T14:55:19Z")
> [@Use safe mode to troubleshoot themes and plugins](#):
>
> Discourse has a " [Safe Mode](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) JavaScript" that any user can use to identify the root cause of a JavaScript issue caused by plugins, themes, or theme components. To access [safe mode,](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) navigate to: [http://your-site-name/safe-mode](http://your-site-name/safe-mode), for example, this is [safe mode](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) for meta: [Discourse Meta](https://meta.discourse.org/safe-mode) [[Screen Shot 2022-08-15 at 16.14.25]](https://global.discourse-cdn.com/meta/original/4X/5/f/f/5fffbb6b440365f7e3cebe396f526cdfbf329b36.png) To exit [safe mode,](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) simply close the browser tab. When entering [safe mode](https://meta.discourse.org/t/how-to-use-discourse-safe-mode/53504) you can choose between: Disable all themes and theme components Disable unofficial plugin…
Obrigado, resolvi o problema seguindo as instruções 👍 👍 👍
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 25, 2022, 3:00pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/12 "2022-10-25T15:00:53Z")
Talvez você devesse marcar minha resposta como a Solução? (Confirmar a solução de alguém como a Solução não é uma Solução 😉 )
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 29, 2022, 5:02pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/13 "2022-10-29T17:02:23Z")
Olá. Segui estes passos. Mas ainda não consigo atualizar o site e esta notificação permanece a mesma 👇
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 29, 2022, 6:35pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/14 "2022-10-29T18:35:53Z")
Até onde você chegou? Qual foi a saída de cada etapa? Você recebeu alguma mensagem de erro?
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 30, 2022, 9:38am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/15 "2022-10-30T09:38:19Z")
Contratei um especialista, ele disse que tudo é atualizado automaticamente no lado do servidor e nada precisa ser atualizado. Mas eu ainda vejo o erro.
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 30, 2022, 11:22am UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/16 "2022-10-30T11:22:54Z")
Acho que você precisa contratar um especialista diferente ou pedir para ele vir aqui explicar o que tentou.
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 30, 2022, 12:14pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/17 "2022-10-30T12:14:55Z")
Ok, obrigado, vou tentar!
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### Author:  [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [Outubro 30, 2022, 12:15pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/18 "2022-10-30T12:15:53Z")
Ou você poderia contratar alguém aqui em #Marketplace que provavelmente terá mais experiência relevante
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### Author:  [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)
#### Post date: [Outubro 30, 2022, 12:17pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/19 "2022-10-30T12:17:17Z")
Obrigado, com certeza vou conferir 👍
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [Novembro 29, 2022, 12:18pm UTC](https://meta.discourse.org/t/while-loading-a-new-component-on-the-site-the-site-is-down/242849/20 "2022-11-29T12:18:12Z")
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