# Why are some users greyed out?

**URL:** <https://meta.discourse.org/t/why-are-some-users-greyed-out/219031>\
**Category:** Product Support\
**Created:** [February 22, 2022, 6:47am UTC](https://meta.discourse.org/t/why-are-some-users-greyed-out/219031 "2022-02-22T06:47:50Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [February 23, 2022, 7:36am UTC](https://meta.discourse.org/t/why-are-some-users-greyed-out/219031/10 "2022-02-23T07:36:31Z")

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I believe the [data explorer](https://meta.discourse.org/t/32566?silent=true) plugin is available on their [Business and Enterprise plans](https://www.discourse.org/pricing). I’m self-hosted, so I’m afraid I don’t have much experience with what support is available otherwise.

If you go to your `/admin/plugins` page, is it there already? 🤞 (possibly needing to be enabled)

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_[View the full topic](https://meta.discourse.org/t/why-are-some-users-greyed-out/219031)._