# Why Can't Discourse Retrieve OpenGraph Data?

**URL:** https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149
**Category:** Support
**Tags:** onebox
**Created:** [11 maart 2026 om 11:14 UTC](https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149 "2026-03-11T11:14:16Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![wlandgraf](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/wlandgraf/32/154660_2.png) [@wlandgraf](https://meta.discourse.org/u/wlandgraf)
#### Post date: [11 maart 2026 om 11:14 UTC](https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149/1 "2026-03-11T11:14:16Z")

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When writing in topics in our Discourse site, when pasting some links, Discourse cannot retrieve OpenGraph (OneBox) information. We get an error like this (see also in screenshot):

\>Sorry, we were unable to generate a preview for this web page, because the following oEmbed / OpenGraph tags could not be found: image, title

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/e/e/cee47a1bea42a28efaf8e6d35f6e1c5032afb6d4.png)

However, the mentioned link is providing such information. It can be checked with the open graph.xyz site: [https://www.opengraph.xyz/url/https%3A%2F%2Fwww.tmssoftware.com%2Fsite%2Fblog.asp%3Fpost%3D1069](https://www.opengraph.xyz/url/https%3A%2F%2Fwww.tmssoftware.com%2Fsite%2Fblog.asp%3Fpost%3D1069)

Actually it even works here, in Meta Discourse, here is the link and it shows correctly:

> **[Offline maps in TMS FNC Maps for Delphi](https://www.tmssoftware.com/site/blog.asp?post=1069)**
>
> In cases where an internet connection is not available it can be useful to still have a mapping application at hand.This feature is available now for TTMSFNCOpenLayers in TMS FNC Maps.T...

Any reason why this might be happening, and is there a way to see some logs about what Discourse is actually receiving from our server when calling this URL?

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_[View the full topic](https://meta.discourse.org/t/why-cant-discourse-retrieve-opengraph-data/398149)._