Is there actually anyone out there who wants to get emails from a forum forever just because they made a post once asking for help? I truly can’t fathom why on earth anyone would ever be stupid enough to make that be the default, unless it’s for marketing - in which case it’s quite literally spam.

This is still our current stance: [image] mcwumbly: There’s an earlier request for a similar feature here: Please don’t autosubscribe me to summary emails It’s something we are open to giving people more control over when they create their account and we’ve discussed some possible designs, but…

An admin makes that decision, and it is a policy that should discuss on that level.

It’s a tough choice. It’s surely there to drive engagement? The balance between “driving engagement” and spamming is a fine one?

Do you mean here on Meta or other Discourse forums? This link will take you to email frequency settings on your profile. You can also access this by clicking on your profile pic in the header and click on preferences. Emails Emails in your preferences can change email frequency to never in a va…

The digest will stop being sent at a configurable time if there are no visits. If you ask for help, one could assume that you are willing to give help in exchange and be part of a collective of people supporting each other. This is the spirit of joining a community. You can leave anytime by deleti…

[image] Thomas Kalka: If you ask for help, one could assume that you are willing to give help in exchange and be part of a collective of people supporting each other. This is the spirit of joining a community. Yes, this is exactly the visceral reaction I had to the OP, but didn’t share … and …

I changed the title so it is less clickbait. Defaults for all forums is certainly something we consider. Ultimately, forum admins are in charge. If they decide to prioritize engagement via emails, it is their choice.

[image] John Runyon: Is there actually anyone out there who wants to get emails from a forum forever It’s not forever. It’s for suppress digest email after days days (that defaults to 180). Usually when you join a community you care about what’s happening there. And your first message inclu…

To be fair to the OP: not every community is meta (:heart:). If I need help to get some error message resolved on some software product I purchased, that doesn’t make me overflow with warmth for that product community necessarily. There’s lots of use cases of forums centered around technical suppor…

[image] chapoi: If I need help to get some error message resolved on some software product I purchased, that doesn’t make me overflow with warmth for that product community necessarily. Then the people who run that community should change the default.

Why do Discourse installs enable digest email for all users?

Support

HAWK (Hawk) January 18, 2025, 6:12pm 8

It would have been quicker to hit unsubscribe on one email than to come here and complain.

Topic		Replies	Views
Disable/suspend digest emails Support activity-summary	20	5644	January 27, 2015
Please don't autosubscribe me to summary emails Feature activity-summary	9	876	October 29, 2025
Option to always receive Activity Summaries even when you've been on the forum Feature activity-summary	20	4539	June 27, 2024
Please restore email digests Feature	46	7212	June 19, 2017
Why are weekly summary emails on by default? Feature activity-summary	7	860	May 29, 2025

Why do Discourse installs enable digest email for all users?

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