# Why does the user list remain empty?

**URL:** https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234
**Category:** Feature
**Created:** [October 30, 2016, 3:22pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234 "2016-10-30T15:22:27Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![elliem](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/elliem/32/121451_2.png) [@elliem](https://meta.discourse.org/u/elliem)
#### Post date: [October 30, 2016, 3:22pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/1 "2016-10-30T15:22:27Z")

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I have a fresh Discourse installed on DigitalOcean _(followed ssh instructions)_

After creating 5 users, and visiting /users page it always _“No results were found.”_  
What could be wrong? This happens for both logged in and logged out users. Also settings box is ticked to show users list.

 ![](https://global.discourse-cdn.com/meta/original/3X/0/f/0fb53d734631fdb2896d3a3f02f9ad6a6edd5bec.png)

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### Author: ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [October 30, 2016, 3:23pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/2 "2016-10-30T15:23:49Z")

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What TL are the new users? I believe it filters out TL 0 users. Plus that page is very heavily cached and requires a job to run in Sidekiq (IIRC)

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### Author: ![elliem](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/elliem/32/121451_2.png) [@elliem](https://meta.discourse.org/u/elliem)
#### Post date: [October 30, 2016, 3:25pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/3 "2016-10-30T15:25:11Z")

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They are a mix of users. Some are even admins.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [October 30, 2016, 4:07pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/4 "2016-10-30T16:07:49Z")

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Like @cpradio said this page is updated in a background job. I would ensure sidekiq is properly running and wait for 24 hours for the job to run.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [November 2, 2016, 3:39am UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/5 "2016-11-02T03:39:47Z")

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regategorizing as #Contribute > Feature, it is working as designed, there is a delay there. If you want it any faster there is a huge and complex cost involved.

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### Author: ![duranmla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/duranmla/32/109295_2.png) [@duranmla](https://meta.discourse.org/u/duranmla)
#### Post date: [March 19, 2018, 8:22pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/6 "2018-03-19T20:22:09Z")

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Is it there a way to force that background job to run on a local setup? I have the same issue in my development environment I have added few users to different levels also make those users create some topics but my users list its empty.

Of course, tomorrow may get solved, but other fellows may need this in order to develop something and it will be annoying try to wait for such long time.

Cheers!

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### Author: ![duranmla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/duranmla/32/109295_2.png) [@duranmla](https://meta.discourse.org/u/duranmla)
#### Post date: [March 20, 2018, 2:17pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/7 "2018-03-20T14:17:54Z")

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Solution is here: [https://meta.discourse.org/t/user-list-can-not-be-displayed/63100/5?u=duranmla](https://meta.discourse.org/t/user-list-can-not-be-displayed/63100/5)

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 30, 2021, 5:59pm UTC](https://meta.discourse.org/t/why-does-the-user-list-remain-empty/52234/8 "2021-08-30T17:59:56Z")

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Can you give a hint what job it is so that I can force it? I’ve looked through `/sidekiq/scheduler` and `app/jobs` and still can’t find it.

And after I confirm that this works on the test environment, if a Business customer wants it run can they email request to support?

EDIT: Found it: `Jobs::DirectoryRefreshDaily`

~~But `/u` still is not listing all active users.~~

EDIT: See also `Jobs::DirectoryRefreshOlder`
