# Why would the number of all time sign-ups ever decrease?

**URL:** https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962
**Category:** Support
**Created:** [March 30, 2023, 8:25am UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962 "2023-03-30T08:25:23Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![rogerdean](https://avatars.discourse-cdn.com/v4/letter/r/71c47a/32.png) [@rogerdean](https://meta.discourse.org/u/rogerdean)
#### Post date: [March 30, 2023, 8:25am UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/1 "2023-03-30T08:25:23Z")

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Hi folks. I’ve seen this a couple of times this week alone, as reported on the About page. Why could this be?  
Thanks in advance

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [March 30, 2023, 9:47am UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/2 "2023-03-30T09:47:28Z")

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Maybe it is because of the automatic clean up of inactive users. By default users who did not reach trust level 1 (so very short reading time) and never posted anything are deleted after two years.  
You can modify that with the **clean up inactive users after days** setting.

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### Author: ![rogerdean](https://avatars.discourse-cdn.com/v4/letter/r/71c47a/32.png) [@rogerdean](https://meta.discourse.org/u/rogerdean)
#### Post date: [March 30, 2023, 10:21am UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/3 "2023-03-30T10:21:45Z")

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Interesting, thanks. That setting is the default 730 days, but my community has only been running for 2 months…

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### Author: ![MikeNolan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mikenolan/32/297597_2.png) [@MikeNolan](https://meta.discourse.org/u/MikeNolan)
#### Post date: [March 30, 2023, 1:52pm UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/4 "2023-03-30T13:52:45Z")

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Could sign-up counts include those who were invited but never responded to the invitation?

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### Author: ![rogerdean](https://avatars.discourse-cdn.com/v4/letter/r/71c47a/32.png) [@rogerdean](https://meta.discourse.org/u/rogerdean)
#### Post date: [March 30, 2023, 1:56pm UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/5 "2023-03-30T13:56:12Z")

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Hi Mike. I think that’d be kinda counter-intuitive but would be on the right sort of scale for what I’ve observed with my numbers…

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### Author: ![not-ethan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/not-ethan/32/282617_2.png) [@not-ethan](https://meta.discourse.org/u/not-ethan)
#### Post date: [March 30, 2023, 2:03pm UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/6 "2023-03-30T14:03:11Z")

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Users can delete their accounts if their account is still young and does not have a lot of posts. Moderators can do the same to any user.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [March 30, 2023, 2:06pm UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/7 "2023-03-30T14:06:03Z")

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> [@rogerdean](#):
>
> Hi folks. I’ve seen this a couple of times this week alone, as reported on the About page. Why could this be?

Sign-Ups on the About pages is a User count. That used to be called, correctly, “Users” but was renamed recently to “Sign-Ups” in

[https://github.com/discourse/discourse/pull/19020](https://github.com/discourse/discourse/pull/19020)

As a simple User count, it doesn’t really track Sign-Ups, but counts the number of Users in a site as a proxy to the Sign-Ups, meaning that users who are deleted, never activated via the email link, etc are removed from the count.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [July 3, 2023, 11:57am UTC](https://meta.discourse.org/t/why-would-the-number-of-all-time-sign-ups-ever-decrease/259962/8 "2023-07-03T11:57:49Z")

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