# 您无权访问此服务器上的 / **URL:** \ **Category:** Self-hosting\ **Created:** [2019年六月11日 19:56 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066 "2019-06-11T19:56:47Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![chfcb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chfcb/32/155556_2.png) [@chfcb](https://meta.discourse.org/u/chfcb)\ **Post date:** [2019年六月11日 19:56 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/1 "2019-06-11T19:56:47Z")
Hi, I had a lot of problems with the installation, most with email delivery. But now I get this error message when trying to open my website. I did nothing… it worked at first and after a while it didn’t work anymore. I’m not only a beginner, but my English is also very bad. Sorry for that! I hope somebody can help me? ---
**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Post date:** [2019年六月12日 10:53 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/2 "2019-06-12T10:53:01Z")
It sounds like you have some other web server running on the system. You should not have apache or nginx installed. ---
**Author:** ![chfcb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chfcb/32/155556_2.png) [@chfcb](https://meta.discourse.org/u/chfcb)\ **Post date:** [2019年六月12日 18:32 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/3 "2019-06-12T18:32:25Z")
hi my installation setup step by step bought virtaul server install ubuntu server install docker use this install guide for discourse ([discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)) write server ip adress in domain setup at my serverprovider docker issues me the following output ```plaintext > docker ps -a CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 43ecc553dc2c local_discourse/app "/bin/bash -c 'cd /p…" 23 hours ago Exited (1) 23 hours ago nervous_morse 4d4d9b1b7938 local_discourse/app "/sbin/boot" 2 days ago Exited (6) 37 hours ago app ``` ---
**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\ **Post date:** [2019年六月12日 19:35 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/4 "2019-06-12T19:35:56Z")
> [@chfcb](#): > > ```plaintext > Exited (6) 37 hours ago app > > ``` This means that Discourse is _not_ running, probably since it was unable to start due to another web server being installed and running. You’ll want to remove other webserver packages from your host, e.g.: `apache2, nginx` The command: `sudo ss -ltp | grep http` should let you know what’s running on that port. ---
**Author:** ![chfcb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chfcb/32/155556_2.png) [@chfcb](https://meta.discourse.org/u/chfcb)\ **Post date:** [2019年六月12日 19:39 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/5 "2019-06-12T19:39:30Z")
> sudo ss -ltp | grep http > sudo: unable to resolve host localhost.localdomain 🙄 ---
**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\ **Post date:** [2019年六月12日 19:57 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/6 "2019-06-12T19:57:19Z")
You can try this instead: `sudo ss -ltpn | grep 80` Or, run it as root without sudo. ---
**Author:** ![chfcb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chfcb/32/155556_2.png) [@chfcb](https://meta.discourse.org/u/chfcb)\ **Post date:** [2019年六月12日 20:02 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/7 "2019-06-12T20:02:38Z")
> [@supermathie](#): > > sudo ss -ltpn | grep 80 > user@localhost:~$ sudo ss -ltp | grep 80 > sudo: unable to resolve host localhost.localdomain > [sudo] password for user: > user@localhost:~$ sudo ss -ltp | grep 80 > sudo: unable to resolve host localhost.localdomain > user@localhost:~$ sudo -s > sudo: unable to resolve host localhost.localdomain > root@localhost:~# ss -ltp | grep 80 > root@localhost:~# ss -ltpn | grep 80 > root@localhost:~# ss -ltpn | grep http > root@localhost:~# as you can see show me “unable the resolve …” first and then ask for the password as root it shows nothing ? ---
**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\ **Post date:** [2019年六月12日 20:13 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/8 "2019-06-12T20:13:50Z")
oh, OK, it’s just a warning you can ignore. You have two conflicting facts here: - a webserver is responding: `You don’t have permission to access / on this server` - no webserver is listening on port 80 ---
**Author:** ![chfcb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chfcb/32/155556_2.png) [@chfcb](https://meta.discourse.org/u/chfcb)\ **Post date:** [2019年六月12日 20:21 UTC](https://meta.discourse.org/t/you-dont-have-permission-to-access-on-this-server/120066/9 "2019-06-12T20:21:32Z")
yes i see … but i did nothing and it works for 2h and then this … in my opinion it would be best to start at zero 🙄