# "חשבונך הוקפא" אך איש לא הודיע

**URL:** https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205
**Category:** Bug
**Created:** [28 באוקטובר,‏ 2022,‏ 5:09pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205 "2022-10-28T17:09:18Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![ncaming215](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ncaming215/32/205701_2.png) [@ncaming215](https://meta.discourse.org/u/ncaming215)
#### Post date: [28 באוקטובר,‏ 2022,‏ 5:09pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/1 "2022-10-28T17:09:18Z")

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Not sure if I file this under bug, but upon testing, I discovered that silenced users (for typing too fast) are sent a message saying that their account has been put on hold and moderators alerted. Unfortunately, it looks like the “If a user is automatically silenced, send a message to all moderators.” is by default turned off.

And as I’m going through users who have been silenced, there are _dozens_ and many don’t appear to be bots. 😬

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [28 באוקטובר,‏ 2022,‏ 5:17pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/2 "2022-10-28T17:17:08Z")

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> [@ncaming215](#):
>
> it looks like the “If a user is automatically silenced, send a message

That’s default off because most communities will see the pending items on the review queue and act on it, with the setting for a PM, and subsequent emails/push notification it will cause, existing for communities where their staff doesn’t visit the community actively.

Did you also not get a review queue icon?

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### Author: ![ncaming215](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ncaming215/32/205701_2.png) [@ncaming215](https://meta.discourse.org/u/ncaming215)
#### Post date: [28 באוקטובר,‏ 2022,‏ 5:28pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/3 "2022-10-28T17:28:55Z")

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Nope, didn’t see it in the queue either.

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### Author: ![michaelhenderson](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/michaelhenderson/32/76069_2.png) [@michaelhenderson](https://meta.discourse.org/u/michaelhenderson)
#### Post date: [31 באוקטובר,‏ 2022,‏ 6:59pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/4 "2022-10-31T18:59:26Z")

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This changes the nature of the bug then.

> [@ncaming215](#):
>
> but upon testing,

Could you please provide the steps for the testing that you did so I can reproduce this?

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### Author: ![ncaming215](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ncaming215/32/205701_2.png) [@ncaming215](https://meta.discourse.org/u/ncaming215)
#### Post date: [3 בנובמבר,‏ 2022,‏ 5:23pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/5 "2022-11-03T17:23:38Z")

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Sorry, missed this. I’m trying to replicate now.

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### Author: ![piffy](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/piffy/32/254198_2.png) [@piffy](https://meta.discourse.org/u/piffy)
#### Post date: [3 בנובמבר,‏ 2022,‏ 5:43pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/6 "2022-11-03T17:43:20Z")

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I’ve also found some silenced users that were not in the review queue. In my case they were automatically silenced by this plugin

> [@Stop Forum Spam Plugin](https://meta.discourse.org/t/stop-forum-spam-plugin-auto-silence-known-spammers/121037):
>
> Overview The [Stop Forum Spam plugin](https://github.com/singerscreations/discourse-stopforumspam) (unofficial) can help weed out human spammers who are able to bypass Discourse’s built-in spam tools (thanks to their awesome human powers). Right after a new user signs up on your forum (before they have time to post), this plugin will check the user’s email address, forum username, and/or IP address (depending on your plugin settings) against the [Stop Forum Spam](https://www.stopforumspam.com/) database. If the user is found in this database of known spammers, their user account will be imm…

Might be intentional but just wanted to share my experience

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<div class="post-metadata">

### Author: ![ncaming215](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ncaming215/32/205701_2.png) [@ncaming215](https://meta.discourse.org/u/ncaming215)
#### Post date: [3 בנובמבר,‏ 2022,‏ 5:58pm UTC](https://meta.discourse.org/t/your-account-has-been-put-on-hold-but-no-one-alerted/243205/7 "2022-11-03T17:58:45Z")

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OK, so after discussing with our moderator team, this is what we’re running into …

- The only “system” message that notifies me is: _New advice on your site dashboard_. Moderators **do not** see this though I’m assuming it’s just for admins anyway.
- Moderators are the only ones getting the notification: _A user is being ignored by many other users_. I don’t receive it.
- None of us are seeing the notification: _Account temporarily on hold_

If I go into the system profile, I can see these messages under “Sent.” But otherwise, I’m wondering what’s happening with the above.

Otherwise there are no issues with notifications across the site (that I’m aware of).
