# Zendesk Article Comment in Discourse Integration

**URL:** https://meta.discourse.org/t/zendesk-article-comment-in-discourse-integration/63978
**Category:** Feature
**Created:** [June 5, 2017, 7:18pm UTC](https://meta.discourse.org/t/zendesk-article-comment-in-discourse-integration/63978 "2017-06-05T19:18:10Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![erlend\_sh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/erlend_sh/32/119475_2.png) [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [June 5, 2017, 8:37pm UTC](https://meta.discourse.org/t/zendesk-article-comment-in-discourse-integration/63978/2 "2017-06-05T20:37:24Z")

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I believe Coinbase used to do this, @john_mardlin could you confirm?

In short, you’ll want to [Embed Comments With JavaScript](https://meta.discourse.org/t/embedding-discourse-comments-via-javascript/31963), but I don’t know to what extent Zendesk’s article system supports that. We’ve heard from customers that it was hard to maintain.

> [@Sean\_R](#):
>
> I could turn commenting on in Zendesk but then we would have to answer people in another place instead of making a group effort out of it.

Have you experienced a lot of responses in this or similar areas in the past? In our experience, comment areas like these are _very_ rarely used, so keeping up with the two separate comment platforms might not be such a chore after all. That said, having it all in Discourse would of course be preferable!

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