# Zendesk Integrations **URL:** \ **Category:** Product Support\ **Created:** [May 15, 2017, 11:03pm UTC](https://meta.discourse.org/t/zendesk-integrations/62762 "2017-05-15T23:03:56Z")\ **Posts on this page:** 1\ **Showing post:** 14
**Author:** ![Sean\_R](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sean_r/32/72433_2.png) [@Sean\_R](https://meta.discourse.org/u/Sean_R)\ **Post date:** [August 31, 2018, 10:58pm UTC](https://meta.discourse.org/t/zendesk-integrations/62762/14 "2018-08-31T22:58:34Z")
> [@mslo](#): > > > I have been putting together requirements for a full Zendesk Discourse integration but that will take time. > > Hey @Sean_R! Any new insight or updates here? Still thinking through requirements regarding integration. Would love to work with other users to come up with full requirements. > [@mslo](#): > > Our team has been looking at whether we want to migrate to ZD Community since we use them for everything else, but since they’re not focusing on any improvements, I’d rather stay on Discourse. Their forums are not very good. No threading so nobody knows who is talking to whom, no real back-end controls, no usernames, no merging, hiding or trust levels. It is not viable to even a moderately active community. > [@mslo](#): > > We were hoping, however, that we could find a way to pull Discourse data into ZenDesk so we can compile data/reporting in one place. Is this an option with what you’re working on? We were mostly focused on extending support to our users through private message, linking posts to tickets or creating tickets from posts. What you want may be able to be done by simple web-hooks. I think there should be a plugin in Discourse and a channel app in Zendesk. I just need to flesh this out more before going to the community to sponsor a build. --- _[View the full topic](https://meta.discourse.org/t/zendesk-integrations/62762)._