# Zendesk Integrations

**URL:** <https://meta.discourse.org/t/zendesk-integrations/62762>\
**Category:** Product Support\
**Created:** [15 במאי,‏ 2017,‏ 11:03pm UTC](https://meta.discourse.org/t/zendesk-integrations/62762 "2017-05-15T23:03:56Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Sean\_R](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sean_r/32/72433_2.png) [@Sean\_R](https://meta.discourse.org/u/Sean_R)\
**Post date:** [15 במאי,‏ 2017,‏ 11:32pm UTC](https://meta.discourse.org/t/zendesk-integrations/62762/2 "2017-05-15T23:32:17Z")

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We use SAML with Zendesk and Discourse.

> [@jackbaker](#):
>
> Alternatively, curious if anyone has feedback on the pros/cons of the Discourse Community versus the Zendesk Community?

The Discourse forum has a lot more moderation capabilities than the Zendesk forum. Also, Zendesk has no indication of who is talking to whom, no trust levels, points or any other incentives to post. Zendesk. Zendesk has a long way to go to have a strong participant focused forum.

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