# Zendesk plugin and Solved topics

**URL:** <https://meta.discourse.org/t/zendesk-plugin-and-solved-topics/197388>\
**Category:** Feature\
**Created:** [July 16, 2021, 5:59pm UTC](https://meta.discourse.org/t/zendesk-plugin-and-solved-topics/197388 "2021-07-16T17:59:18Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Cory\_Waddingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cory_waddingham/32/226062_2.png) [@Cory\_Waddingham](https://meta.discourse.org/u/Cory_Waddingham)\
**Post date:** [July 16, 2021, 5:59pm UTC](https://meta.discourse.org/t/zendesk-plugin-and-solved-topics/197388/1 "2021-07-16T17:59:18Z")

</div>

We’re using the Zendesk plugin to help manage staff responses on forum topics. But when a topic is marked as Solved in the forum, it doesn’t update Zendesk so we can resolve the associated ticket. What I’d like to know is, is there any metadata on topics when a solution is chosen? And is there any kind of trigger we can send to Zendesk, to update the associated ticket?

---

_[View the full topic](https://meta.discourse.org/t/zendesk-plugin-and-solved-topics/197388)._