Zendesk: Two-Way Sync

[techAPJ (Arpit Jalan)]

Zendesk plugin now supports two-way sync. Here is how to enable this feature:

Enabling Zendesk two-way synchronization

Summary In this documentation, we will cover: Enabling Zendesk synchronization settings in Discourse Configuring a Zendesk webhook Setting up a Zendesk trigger Enabling Zendesk synchronization settings To begin, you will need to enable a specific setting in Discourse and provide a secure token. Navigate to Admin Settings: Go to your Discourse site and navigate to the Admin settings page at /admin/site_settings. Enable Sync Setting: Find and enable the sync comments from zendesk setting. …