# Zero entries in bounced email list

**URL:** https://meta.discourse.org/t/zero-entries-in-bounced-email-list/185961
**Category:** Support
**Created:** [April 7, 2021, 7:46pm UTC](https://meta.discourse.org/t/zero-entries-in-bounced-email-list/185961 "2021-04-07T19:46:57Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [April 7, 2021, 10:23pm UTC](https://meta.discourse.org/t/zero-entries-in-bounced-email-list/185961/2 "2021-04-07T22:23:12Z")

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I think these are the instructions I followed (for Mailgun in my case):

> [@Configure VERP to handle bouncing e-mails](https://meta.discourse.org/t/handling-bouncing-e-mails/45343):
>
> Setting up bounces handling Discourse uses the [Variable envelope return path (VERP)](https://en.wikipedia.org/wiki/Variable_envelope_return_path) technique to handle bouncing e-mails. To enable VERP, set the “reply by email address” site setting with an email address template that uses the + sign. The default of replies+%{reply\_key}@discourse.example.com … works fine. If you are using your own or your company’s email server, then, that’s it tada Your discourse instance must be able to receive email sent to this address. This should work via POP, bu…

It doesn’t work fully as the actual bounce messages (with rejection reasons) don’t make their way to Discourse.

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