# Zoho 邮件身份验证在 Discourse 中无法正常工作 **URL:** https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327 **Category:** Self-hosting **Created:** [2020年九月17日 08:56 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327 "2020-09-17T08:56:48Z") **Posts on this page:** 8 **Page:** 1
### Author: ![iackrishitech](https://avatars.discourse-cdn.com/v4/letter/i/c5a1d2/32.png) [@iackrishitech](https://meta.discourse.org/u/iackrishitech) #### Post date: [2020年九月17日 08:56 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/1 "2020-09-17T08:56:48Z")
我已在 AWS Lightsail 的 Ubuntu 18.04 LTS 上安装了 Discourse。Zoho 邮件认证无法与 Discourse 配合使用，而 Mailgun 认证则运行正常。请协助解决此问题。 如何从服务器获取邮件生成及相关日志？ ---
### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav) #### Post date: [2020年九月17日 11:45 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/2 "2020-09-17T11:45:02Z")
嘿 @iackrishitech，欢迎加入 Meta。 你能提供一下 app.yml 文件中的 SMTP 设置吗（请移除密码）？ ---
### Author: ![iackrishitech](https://avatars.discourse-cdn.com/v4/letter/i/c5a1d2/32.png) [@iackrishitech](https://meta.discourse.org/u/iackrishitech) #### Post date: [2020年九月18日 04:42 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/3 "2020-09-18T04:42:08Z")
![image](https://global.discourse-cdn.com/meta/original/3X/c/c/cc3967849739f6f5beaf8ddbfe98508208afbea4.png) 另外，我已尝试过启用和禁用 TLS 的情况。 **我们该如何获取此连接日志？** 谢谢， Kumar P ---
### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav) #### Post date: [2020年九月18日 07:37 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/4 "2020-09-18T07:37:11Z")
您的任何电子邮件账户是否启用了双重验证（2FA）？ 如果是，您是否为 Discourse 创建了应用专用密码？ ---
### Author: ![Paari\_Vendhan](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/paari_vendhan/32/194254_2.png) [@Paari\_Vendhan](https://meta.discourse.org/u/Paari_Vendhan) #### Post date: [2020年九月18日 08:57 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/5 "2020-09-18T08:57:16Z")
我是 @iackrishitech 的负责人，想在此补充一些信息。我们确认未启用 2FA，因为我们还有另一个类似的 Zoho SMTP 设置（另一个 Zoho 邮箱）用于另一台 Web 服务器，目前运行正常。 关于应用密码的问题，我将让 @iackrishitech 来回答，因为是他配置了这台服务器。 我发现管理面板中的邮件任务失败了。当我检查 Sidekiq 时，看到了以下信息： ![image](https://global.discourse-cdn.com/meta/original/3X/b/4/b44815879637982379c9132bf5b4a3709745cd7b.png) 1. 这个“Wrapped EOFError”是否可能是导致我们失败的原因？如果是，为什么在 Mailgun 情况下能成功，而在 Zoho 中却不行？每次我尝试执行需要从 Discourse 向我的另一封邮箱发送邮件的操作时，这个问题都会一致地出现。 以下是我能够获取到的回溯信息（由于是新用户，无法附加文件）： ```plaintext Message Job exception: end of file reached Backtrace /usr/local/lib/ruby/2.6.0/net/protocol.rb:225:in `rbuf_fill' /usr/local/lib/ruby/2.6.0/net/protocol.rb:191:in `readuntil' /usr/local/lib/ruby/2.6.0/net/protocol.rb:201:in `readline' /usr/local/lib/ruby/2.6.0/net/smtp.rb:950:in `recv_response' /usr/local/lib/ruby/2.6.0/net/smtp.rb:935:in `block in getok' /usr/local/lib/ruby/2.6.0/net/smtp.rb:960:in `critical' /usr/local/lib/ruby/2.6.0/net/smtp.rb:933:in `getok' /usr/local/lib/ruby/2.6.0/net/smtp.rb:919:in `quit' /usr/local/lib/ruby/2.6.0/net/smtp.rb:612:in `do_finish' /usr/local/lib/ruby/2.6.0/net/smtp.rb:521:in `ensure in start' /usr/local/lib/ruby/2.6.0/net/smtp.rb:521:in `start' mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:109:in `start_smtp_session' mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:100:in `deliver!' mail-2.7.1/lib/mail/message.rb:2159:in `do_delivery' mail-2.7.1/lib/mail/message.rb:260:in `block in deliver' actionmailer-6.0.3.3/lib/action_mailer/base.rb:589:in `block in deliver_mail' activesupport-6.0.3.3/lib/active_support/notifications.rb:180:in `block in instrument' activesupport-6.0.3.3/lib/active_support/notifications/instrumenter.rb:24:in `instrument' activesupport-6.0.3.3/lib/active_support/notifications.rb:180:in `instrument' actionmailer-6.0.3.3/lib/action_mailer/base.rb:587:in `deliver_mail' mail-2.7.1/lib/mail/message.rb:260:in `deliver' actionmailer-6.0.3.3/lib/action_mailer/message_delivery.rb:115:in `block in deliver_now' actionmailer-6.0.3.3/lib/action_mailer/rescuable.rb:17:in `handle_exceptions' actionmailer-6.0.3.3/lib/action_mailer/message_delivery.rb:114:in `deliver_now' /var/www/discourse/lib/email/sender.rb:226:in `send' /var/www/discourse/app/jobs/regular/user_email.rb:61:in `execute' /var/www/discourse/app/jobs/regular/critical_user_email.rb:15:in `execute' /var/www/discourse/app/jobs/base.rb:232:in `block (2 levels) in perform' rails_multisite-2.4.0/lib/rails_multisite/connection_management.rb:76:in `with_connection' /var/www/discourse/app/jobs/base.rb:221:in `block in perform' /var/www/discourse/app/jobs/base.rb:217:in `each' /var/www/discourse/app/jobs/base.rb:217:in `perform' sidekiq-6.1.2/lib/sidekiq/processor.rb:196:in `execute_job' sidekiq-6.1.2/lib/sidekiq/processor.rb:164:in `block (2 levels) in process' sidekiq-6.1.2/lib/sidekiq/middleware/chain.rb:138:in `block in invoke' /var/www/discourse/lib/sidekiq/pausable.rb:138:in `call' sidekiq-6.1.2/lib/sidekiq/middleware/chain.rb:140:in `block in invoke' sidekiq-6.1.2/lib/sidekiq/middleware/chain.rb:143:in `invoke' sidekiq-6.1.2/lib/sidekiq/processor.rb:163:in `block in process' sidekiq-6.1.2/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch' sidekiq-6.1.2/lib/sidekiq/job_retry.rb:111:in `local' sidekiq-6.1.2/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch' sidekiq-6.1.2/lib/sidekiq.rb:38:in `block in ' sidekiq-6.1.2/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch' sidekiq-6.1.2/lib/sidekiq/processor.rb:257:in `stats' sidekiq-6.1.2/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch' sidekiq-6.1.2/lib/sidekiq/job_logger.rb:13:in `call' sidekiq-6.1.2/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch' sidekiq-6.1.2/lib/sidekiq/job_retry.rb:78:in `global' sidekiq-6.1.2/lib/sidekiq/processor.rb:124:in `block in dispatch' sidekiq-6.1.2/lib/sidekiq/logger.rb:10:in `with' sidekiq-6.1.2/lib/sidekiq/job_logger.rb:33:in `prepare' sidekiq-6.1.2/lib/sidekiq/processor.rb:123:in `dispatch' sidekiq-6.1.2/lib/sidekiq/processor.rb:162:in `process' sidekiq-6.1.2/lib/sidekiq/processor.rb:78:in `process_one' sidekiq-6.1.2/lib/sidekiq/processor.rb:68:in `run' sidekiq-6.1.2/lib/sidekiq/util.rb:15:in `watchdog' sidekiq-6.1.2/lib/sidekiq/util.rb:24:in `block in safe_thread' ``` 这对我们来说是一个严重阻碍，恳请协助。（由于是新用户限制，无法添加更多截图，希望这些信息有所帮助）。 ---
### Author: ![iackrishitech](https://avatars.discourse-cdn.com/v4/letter/i/c5a1d2/32.png) [@iackrishitech](https://meta.discourse.org/u/iackrishitech) #### Post date: [2020年九月18日 09:38 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/6 "2020-09-18T09:38:40Z")
感谢回复，Gavin。 此账户未启用双重验证（2FA）。不过，我已尝试为该账户创建应用专用密码，并将其配置在 app.yml 中，然后重新构建。但我们仍未收到邮件。 我们该如何查找确切的 SMTP 认证相关日志？ 如何确认 Zoho 的邮件认证是否成功？ 如果 Zoho 支持团队需要检查他们的日志，我们需要提供哪些信息（例如日志内容）？ 谢谢， Kumar P ---
### Author: ![iackrishitech](https://avatars.discourse-cdn.com/v4/letter/i/c5a1d2/32.png) [@iackrishitech](https://meta.discourse.org/u/iackrishitech) #### Post date: [2020年九月18日 10:13 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/7 "2020-09-18T10:13:00Z")
你好，Gavin， 我做了以下更改： 1. 启用了 Zoho 应用密码，并将其配置在 Discourse 的 App.yml 文件中。 2. 将 TLS 设置为 true，端口设置为 587。 3. 在 App.yml 中启用了以下行，并指定了认证邮箱： > - exec: rails r “SiteSetting.notification\_email=‘forum@iackrishitech.com’” 现在邮件功能运行正常。 非常感谢你提到 Zoho 的应用密码。 非常感谢你的详细说明，@Paari_Vendhan 谢谢， Kumar P ---
### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system) #### Post date: [2020年十月18日 10:13 UTC](https://meta.discourse.org/t/zoho-email-authentication-not-working-with-discourse/164327/8 "2020-10-18T10:13:02Z")
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