# Zoho Mail problems

**URL:** https://meta.discourse.org/t/zoho-mail-problems/242767
**Category:** Self-hosting
**Tags:** email
**Created:** [October 24, 2022, 12:24pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767 "2022-10-24T12:24:21Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Remixiak](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/remixiak/32/278570_2.png) [@Remixiak](https://meta.discourse.org/u/Remixiak)
#### Post date: [October 24, 2022, 12:24pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/1 "2022-10-24T12:24:22Z")

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I have installed discourse and setup zoho mail.  
It connects to SMTP server but it doesnt send!  
I get email that it accessed zoho SMTP server.

 ![Screenshot_20221024-142720_Gmail](https://global.discourse-cdn.com/meta/original/4X/0/1/4/0145dd32d2a6fc5369eb5ed780ae5dc8dc9b3dc6.jpeg)

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [October 24, 2022, 12:55pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/2 "2022-10-24T12:55:39Z")

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See [Troubleshoot email on a new Discourse install](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326).

The most likely issue is that Discourse is sending from your subdomain and zoho is configured for something else.

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### Author: ![Remixiak](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/remixiak/32/278570_2.png) [@Remixiak](https://meta.discourse.org/u/Remixiak)
#### Post date: [October 24, 2022, 1:23pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/3 "2022-10-24T13:23:15Z")

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I changed notifs email and it works

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### Author: ![Wojtekxtx](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/wojtekxtx/32/277956_2.png) [@Wojtekxtx](https://meta.discourse.org/u/Wojtekxtx)
#### Post date: [October 24, 2022, 4:45pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/4 "2022-10-24T16:45:39Z")

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That’s great but what notifications have to do with mail configuration?

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### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [October 24, 2022, 6:39pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/5 "2022-10-24T18:39:54Z")

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Pretty much everything.

If the zoho account isn’t authorized to send email on behalf of the address configured within Discourse for notification emails, then email can’t be sent.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [November 23, 2022, 6:40pm UTC](https://meta.discourse.org/t/zoho-mail-problems/242767/6 "2022-11-23T18:40:15Z")

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