# Zoho SalesIQ Mobile Black-Screen Issue **URL:** https://meta.discourse.org/t/zoho-salesiq-mobile-black-screen-issue/412588 **Category:** Support **Created:** [September 16, 2026, 5:53pm UTC](https://meta.discourse.org/t/zoho-salesiq-mobile-black-screen-issue/412588 "2026-09-16T17:53:51Z") **Posts on this page:** 1 **Showing post:** 9
### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax) #### Post date: [September 21, 2026, 3:16pm UTC](https://meta.discourse.org/t/zoho-salesiq-mobile-black-screen-issue/412588/9 "2026-09-21T15:16:49Z")
Zoho loads a responsive CSS rule that sets the generic `.mobile-view` class to `display: none` in portrait-sized viewports. Discourse also applies `mobile-view` to its root `` element, so the Zoho rule unintentionally hides the entire document. Rotating the device to landscape moves the viewport outside the applicable breakpoint, and the site becomes visible again. The Zoho CSS should be limited to that widget only with: ```css .zsiq-container .mobile-view { display: none; } ``` instead of the one used now ```css .mobile-view { display: none; } ``` However I’ve overridden the rule on the theme component you’re using with ```css html.mobile-view { display: block !important; } ``` and all is working as it should. --- _[View the full topic](https://meta.discourse.org/t/zoho-salesiq-mobile-black-screen-issue/412588)._