# \#email-in **URL:** https://meta.discourse.org/tag/email-in/832.md [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) --- ## [Incoming emails with signatures/tables/inline images rejected with “Access Denied”](https://meta.discourse.org/t/incoming-emails-with-signatures-tables-inline-images-rejected-with-access-denied/409538)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 1:35pm UTC](https://meta.discourse.org/t/incoming-emails-with-signatures-tables-inline-images-rejected-with-access-denied/409538 "2026-08-11T13:35:42Z")
I am seeing incoming emails rejected by Discourse with: Email can not be processed: Access Denied Incoming email itself appears to be working correctly. The message reaches the mail receiver, and SPF, DKIM and DMARC al… --- ## [Reply-by-email from Outlook drops everything after a numbered list](https://meta.discourse.org/t/reply-by-email-from-outlook-drops-everything-after-a-numbered-list/408194)
**Author:** [@ryanturner](https://meta.discourse.org/u/ryanturner)\ **Replies:** 8\ **Last updated:** [July 28, 2026, 5:09pm UTC](https://meta.discourse.org/t/reply-by-email-from-outlook-drops-everything-after-a-numbered-list/408194 "2026-07-28T17:09:04Z")
Self-hosted, 2026.1.5 (commit 2727e4d). We run a community in mailing-list mode and take replies by email. A member replied from Outlook with a fairly long post, and the copy that showed up on the site — and went back o… --- ## [Potential silent dropped edits when under race condition](https://meta.discourse.org/t/potential-silent-dropped-edits-when-under-race-condition/407264)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 12:54pm UTC](https://meta.discourse.org/t/potential-silent-dropped-edits-when-under-race-condition/407264 "2026-07-10T12:54:12Z")
Continuing the discussion from Prevent diffing against a stale snapshot or position: I don’t know if my experience is related because i don’t have this Shared Edits plugin, but i experienced a dropped edit on request w… --- ## [Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-or-group-messages/62977)
**Author:** [@Discourse](https://meta.discourse.org/u/Discourse)\ **Replies:** 3\ **Last updated:** [February 10, 2026, 9:21am UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-or-group-messages/62977 "2026-02-10T09:21:38Z")
:bookmark: This guide explains how to configure Discourse to create new topics or group messages from incoming emails. It covers site settings, group configuration, and category settings. :person\_raising\_hand: Required… --- ## [Nested replies broken?](https://meta.discourse.org/t/nested-replies-broken/405872)
**Author:** [@Paul\_King](https://meta.discourse.org/u/Paul_King)\ **Replies:** 6\ **Last updated:** [June 24, 2026, 1:16pm UTC](https://meta.discourse.org/t/nested-replies-broken/405872 "2026-06-24T13:16:52Z")
I have been trying out the new ‘Nested Replies’ feature in version 2026.6.0-latest - but found that replies to unrelated threads are appearing as ‘nested’ responses to user posts, and much of any given thread can simply … --- ## [Incoming email stopped working for private categories: Email::Receiver::InsufficientTrustLevelError](https://meta.discourse.org/t/incoming-email-stopped-working-for-private-categories-email-insufficienttrustlevelerror/401590)
**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\ **Replies:** 0\ **Last updated:** [April 27, 2026, 10:09am UTC](https://meta.discourse.org/t/incoming-email-stopped-working-for-private-categories-email-insufficienttrustlevelerror/401590 "2026-04-27T10:09:02Z")
I have several reports that the setup using a support email address going to a private category stopped working even when “Allow email from anonymous users with no account” is checked. Apparently there is a contradictio… --- ## [Allowing .ICS calendar files to be sent to a group inbox via email](https://meta.discourse.org/t/allowing-ics-calendar-files-to-be-sent-to-a-group-inbox-via-email/389535)
**Author:** [@wesochuck](https://meta.discourse.org/u/wesochuck)\ **Replies:** 7\ **Last updated:** [April 24, 2026, 1:22am UTC](https://meta.discourse.org/t/allowing-ics-calendar-files-to-be-sent-to-a-group-inbox-via-email/389535 "2026-04-24T01:22:35Z")
Sorry if I’m missing something obvious here. I’ve spent about 15–20 minutes searching and haven’t found anything that matches what I need. I have a Discourse group with an associated incoming email address. My goal is f… --- ## [Auto-restarting once a day via cron?](https://meta.discourse.org/t/auto-restarting-once-a-day-via-cron/400176)
**Author:** [@kwest](https://meta.discourse.org/u/kwest)\ **Replies:** 4\ **Last updated:** [April 8, 2026, 1:56pm UTC](https://meta.discourse.org/t/auto-restarting-once-a-day-via-cron/400176 "2026-04-08T13:56:52Z")
I posted this a few weeks ago: Since then, we had an incident where Discourse didn’t receive incoming emails for five days: On April 1, it picked up 2 incoming emails promptly, but then failed to pick up the 4 incomin… --- ## [Allow incoming email for automatic groups](https://meta.discourse.org/t/allow-incoming-email-for-automatic-groups/399611)
**Author:** [@RGJ](https://meta.discourse.org/u/RGJ)\ **Replies:** 2\ **Last updated:** [March 31, 2026, 7:58am UTC](https://meta.discourse.org/t/allow-incoming-email-for-automatic-groups/399611 "2026-03-31T07:58:53Z")
Per Setting an incoming e-mail address for the staff group it’s not possible to enable incoming email for an automatic group. This is also something that is not made explicit: for automatic groups the incoming email inpu… --- ## [Using "email in" feature for a Gmail account with AWS SES SMTP settings](https://meta.discourse.org/t/using-email-in-feature-for-a-gmail-account-with-aws-ses-smtp-settings/398798)
**Author:** [@MattAndrews](https://meta.discourse.org/u/MattAndrews)\ **Replies:** 1\ **Last updated:** [March 19, 2026, 11:25am UTC](https://meta.discourse.org/t/using-email-in-feature-for-a-gmail-account-with-aws-ses-smtp-settings/398798 "2026-03-19T11:25:41Z")
Hi, new Discourse user here. I want to configure “email in” so that my forum can receive emails from a mailing list and allow users to see/reply to them. I’m not sure I fully understand the intention of the Custom inco… --- ## [Discourse stopped polling my POP3 server](https://meta.discourse.org/t/discourse-stopped-polling-my-pop3-server/398324)
**Author:** [@kwest](https://meta.discourse.org/u/kwest)\ **Replies:** 0\ **Last updated:** [March 12, 2026, 10:05pm UTC](https://meta.discourse.org/t/discourse-stopped-polling-my-pop3-server/398324 "2026-03-12T22:05:22Z")
Hello, I run a Discourse server at Digital Ocean which polls our incoming email address at a cPanel-based shared hosting provider to retrieve messages to post to Discourse. It’s generally worked very well for a couple o… --- ## [Do i need to rebuild mail-receiver?](https://meta.discourse.org/t/do-i-need-to-rebuild-mail-receiver/392613)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 1\ **Last updated:** [January 3, 2026, 2:30pm UTC](https://meta.discourse.org/t/do-i-need-to-rebuild-mail-receiver/392613 "2026-01-03T14:30:24Z")
--- ## [Incoming email replies do not share the same topic](https://meta.discourse.org/t/incoming-email-replies-do-not-share-the-same-topic/390441)
**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\ **Replies:** 6\ **Last updated:** [December 9, 2025, 12:54pm UTC](https://meta.discourse.org/t/incoming-email-replies-do-not-share-the-same-topic/390441 "2025-12-09T12:54:30Z")
Situation We have this dedicated category for incoming email on here@example.org. When someone sends an email from this address, replies are captured into this category. Subsequent replies however, do not seem to detect… --- ## [Support ticket issues](https://meta.discourse.org/t/support-ticket-issues/383296)
**Author:** [@tknospdr](https://meta.discourse.org/u/tknospdr)\ **Replies:** 9\ **Last updated:** [September 25, 2025, 3:53pm UTC](https://meta.discourse.org/t/support-ticket-issues/383296 "2025-09-25T15:53:24Z")
After a lot of testing, we finally rolled out our Discourse support ticketing function. I’ve immediately been smacked in the face with some show stopping issues that I hope can be overcome somehow. We have a category/s… --- ## [Is there a way to only IMAP polling for incoming emails](https://meta.discourse.org/t/is-there-a-way-to-only-imap-polling-for-incoming-emails/381571)
**Author:** [@MichaIng](https://meta.discourse.org/u/MichaIng)\ **Replies:** 1\ **Last updated:** [September 6, 2025, 7:41pm UTC](https://meta.discourse.org/t/is-there-a-way-to-only-imap-polling-for-incoming-emails/381571 "2025-09-06T19:41:08Z")
We are running now our own email server, and it works well for outgoing emails with Discourse. So now I am looking into receiving emails to reply to posts. There is this POP3 polling, but our Dovecot has POP3 disabled, … --- ## [Configuring Incoming Email to Create Category Topics or Group Messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577)
**Author:** [@philh](https://meta.discourse.org/u/philh)\ **Replies:** 8\ **Last updated:** [September 2, 2025, 5:06pm UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577 "2025-09-02T17:06:35Z")
I am able to poll the set address and create group messages but removing that email from the group and attaching to a category I consistently get the email\_reject\_bad\_destination\_address error message. We’re sorry, bu… --- ## [What is the best way to deal with recurrent email-in spam?](https://meta.discourse.org/t/what-is-the-best-way-to-deal-with-recurrent-email-in-spam/378380)
**Author:** [@nathank](https://meta.discourse.org/u/nathank)\ **Replies:** 5\ **Last updated:** [August 13, 2025, 10:08am UTC](https://meta.discourse.org/t/what-is-the-best-way-to-deal-with-recurrent-email-in-spam/378380 "2025-08-13T10:08:59Z")
On one of my sites, we’ve got persistent spam/phishing coming in from a single source which I’m struggling to prevent. It gets in via an email-in to a group inbox. It uses a different email and IP address each time, but… --- ## [Gmail is using our notification email address, not the reply-to email](https://meta.discourse.org/t/gmail-is-using-our-notification-email-address-not-the-reply-to-email/377954)
**Author:** [@nathank](https://meta.discourse.org/u/nathank)\ **Replies:** 2\ **Last updated:** [August 9, 2025, 7:48am UTC](https://meta.discourse.org/t/gmail-is-using-our-notification-email-address-not-the-reply-to-email/377954 "2025-08-09T07:48:35Z")
When testing something else, I’ve noticed that Gmail isn’t playing nicely with reply by email from our Discourse site. The sent email seems fine: However, the Gmail web interface, when I click ‘Reply’, I get the From… --- ## [POP3 polling settings](https://meta.discourse.org/t/pop3-polling-settings/367895)
**Author:** [@HenrysCat](https://meta.discourse.org/u/HenrysCat)\ **Replies:** 14\ **Last updated:** [May 28, 2025, 12:58pm UTC](https://meta.discourse.org/t/pop3-polling-settings/367895 "2025-05-28T12:58:55Z")
Trying to setup reply by email on a self hosted server useing this guide, step 5 Visit the Discourse settings and check the Email tab, I assume Admin \> Emal \> Email Settings step 6 Change the following settings: Where… --- ## [Ability to attach email addresses to default user group inboxes](https://meta.discourse.org/t/ability-to-attach-email-addresses-to-default-user-group-inboxes/348650)
**Author:** [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\ **Replies:** 4\ **Last updated:** [March 31, 2025, 8:16pm UTC](https://meta.discourse.org/t/ability-to-attach-email-addresses-to-default-user-group-inboxes/348650 "2025-03-31T20:16:52Z")
We would like the ability to attach email settings to default user groups in Discourse. Our example would be moderators. We want the ability to have an email address for moderators that can go into their inbox. Because t… --- ## [Enable reply to author / reply to all in email clients](https://meta.discourse.org/t/enable-reply-to-author-reply-to-all-in-email-clients/354255)
**Author:** [@thoka](https://meta.discourse.org/u/thoka)\ **Replies:** 3\ **Last updated:** [February 24, 2025, 11:01pm UTC](https://meta.discourse.org/t/enable-reply-to-author-reply-to-all-in-email-clients/354255 "2025-02-24T23:01:57Z")
I would like to know how the option to choose between “reply to author” or “reply to all” could be triggered in email clients of the users who receive notifications from Discourse. Currently, every message comes from th… --- ## [Add "convert to private Message" to review options](https://meta.discourse.org/t/add-convert-to-private-message-to-review-options/354248)
**Author:** [@thoka](https://meta.discourse.org/u/thoka)\ **Replies:** 0\ **Last updated:** [February 24, 2025, 7:28pm UTC](https://meta.discourse.org/t/add-convert-to-private-message-to-review-options/354248 "2025-02-24T19:28:53Z")
We use some categories to announce information to larger groups. Most of our users read these announcements by mail. Some users answer these announcements as a way to send private messages to the author, unaware that t… --- ## [Email can not be processed: Email::Receiver::EmptyEmailError](https://meta.discourse.org/t/email-can-not-be-processed-email-emptyemailerror/347844)
**Author:** [@Overgrow](https://meta.discourse.org/u/Overgrow)\ **Replies:** 1\ **Last updated:** [February 7, 2025, 10:57am UTC](https://meta.discourse.org/t/email-can-not-be-processed-email-emptyemailerror/347844 "2025-02-07T10:57:46Z")
I just encountered the same issue described here. Essentially, a single incoming email is causing the entire queue to fail, preventing any emails from being processed. From the logs: Email can not be processed: Email::… --- ## [Messages bouncing when replying to topics](https://meta.discourse.org/t/messages-bouncing-when-replying-to-topics/349722)
**Author:** [@Aashima\_Khanduja](https://meta.discourse.org/u/Aashima_Khanduja)\ **Replies:** 0\ **Last updated:** [January 30, 2025, 1:10pm UTC](https://meta.discourse.org/t/messages-bouncing-when-replying-to-topics/349722 "2025-01-30T13:10:14Z")
Hi Team, We’re facing problems with replying to topics via email doesn’t work. The messages bounce back, and the topics aren’t getting updated. This issue was recently reported. However, based on the email history it l… --- ## [Filter incoming emails?](https://meta.discourse.org/t/filter-incoming-emails/346519)
**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\ **Replies:** 0\ **Last updated:** [January 10, 2025, 3:28pm UTC](https://meta.discourse.org/t/filter-incoming-emails/346519 "2025-01-10T15:28:40Z")
I have this provider who’s sending all kinds of junk mail to sell their extra services we don’t need and maintain our attention towards them. But I only want to receive their invoices. So I would like to discard anything… --- ## [Allow email in for moderators, staff, and admins](https://meta.discourse.org/t/allow-email-in-for-moderators-staff-and-admins/212147)
**Author:** [@nathank](https://meta.discourse.org/u/nathank)\ **Replies:** 11\ **Last updated:** [August 12, 2023, 12:53am UTC](https://meta.discourse.org/t/allow-email-in-for-moderators-staff-and-admins/212147 "2023-08-12T00:53:10Z")
The option “Custom incoming email address” is not available for automatic groups. That is fine for everyone and the trust\_level groups, but I’m not sure it makes sense for staff/admins/moderators. I’ve had to make a sep… --- ## [Connection to the POP3 server is timing out](https://meta.discourse.org/t/connection-to-the-pop3-server-is-timing-out/338184)
**Author:** [@NotGael](https://meta.discourse.org/u/NotGael)\ **Replies:** 4\ **Last updated:** [November 25, 2024, 10:54pm UTC](https://meta.discourse.org/t/connection-to-the-pop3-server-is-timing-out/338184 "2024-11-25T22:54:13Z")
I would like to now more about a warning about our POP3 server. We have a message in our Discourse admin dashboard : Some advice based on your current site settings Connection to the POP3 server is timing out. Incoming… --- ## [Can Discourse accept attachments when using emails to create new category topics?](https://meta.discourse.org/t/can-discourse-accept-attachments-when-using-emails-to-create-new-category-topics/322980)
**Author:** [@exlabs](https://meta.discourse.org/u/exlabs)\ **Replies:** 6\ **Last updated:** [August 23, 2024, 7:40pm UTC](https://meta.discourse.org/t/can-discourse-accept-attachments-when-using-emails-to-create-new-category-topics/322980 "2024-08-23T19:40:50Z")
I am using the “Configure incoming email to create new topics” feature. We have everything working as we want: we can use Discourse to receive and reply to our support emails. However, sometimes uses send attachments wi… --- ## [How to create topics from a custom email address?](https://meta.discourse.org/t/how-to-create-topics-from-a-custom-email-address/321789)
**Author:** [@exlabs](https://meta.discourse.org/u/exlabs)\ **Replies:** 8\ **Last updated:** [August 15, 2024, 12:35pm UTC](https://meta.discourse.org/t/how-to-create-topics-from-a-custom-email-address/321789 "2024-08-15T12:35:30Z")
Hello, I want anyone (non-users or users) to be able to create new topics in a category by emailing, support@example.com. I don’t want them to have to use the genetic email example-category-12@discoursemail.com that ap… --- ## [Can’t set email-in for existing group?](https://meta.discourse.org/t/can-t-set-email-in-for-existing-group/310569)
**Author:** [@Architect](https://meta.discourse.org/u/Architect)\ **Replies:** 7\ **Last updated:** [June 6, 2024, 1:12am UTC](https://meta.discourse.org/t/can-t-set-email-in-for-existing-group/310569 "2024-06-06T01:12:31Z")
Have this working with categories, but for some reason don’t see an option to set address for groups. Not sure why that may be, must have missed something. Is there some additional configuration for this to work with gr… [Next page](https://meta.discourse.org/tag/email-in/832.md?match_all_tags=true&page=1&tags%5B%5D=email-in)