# \#email

**URL:** https://meta.discourse.org/tag/email/39.md

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

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## [SES/SNS bounce notifications no longer match EmailLog after TopicArn security hardening](https://meta.discourse.org/t/ses-sns-bounce-notifications-no-longer-match-emaillog-after-topicarn-security-hardening/411536)

<div class="topic-metadata">

**Author:** [@BryanV](https://meta.discourse.org/u/BryanV)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 7:53pm UTC](https://meta.discourse.org/t/ses-sns-bounce-notifications-no-longer-match-emaillog-after-topicarn-security-hardening/411536 "2026-09-22T19:53:53Z")

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I was trying to set up bounce notifications from AWS SES after getting a prompt about a missing ARN configuration for it after the latest upgrade. I configured the topic and added the ARN but a test bounce email never sh…

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## [Email configuration Help](https://meta.discourse.org/t/email-configuration-help/412532)

<div class="topic-metadata">

**Author:** [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\
**Replies:** 6\
**Last updated:** [September 16, 2026, 9:15pm UTC](https://meta.discourse.org/t/email-configuration-help/412532 "2026-09-16T21:15:20Z")

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I have read over emUl settings and & am not sure if this can be setup this way I would like to disable email for everything except Activation and password resets. Allow system emails, allow email notification for PM a…

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## [Mandrill bounce handling: supported in core but (AFAICT) undocumented](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134)

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**Author:** [@pacharanero](https://meta.discourse.org/u/pacharanero)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 5:24pm UTC](https://meta.discourse.org/t/mandrill-bounce-handling-supported-in-core-but-afaict-undocumented/412134 "2026-09-10T17:24:36Z")

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Core has a working Mandrill bounce endpoint - POST /webhooks/mandrill in WebhooksController - which processes hard\_bounce and soft\_bounce events, applies hard\_bounce\_score / soft\_bounce\_score, and disables addresses past…

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## [Configuring AWS SES for outgoing, bounce, and incoming email](https://meta.discourse.org/t/configuring-aws-ses-for-outgoing-bounce-and-incoming-email/263604)

<div class="topic-metadata">

**Author:** [@dlambert](https://meta.discourse.org/u/dlambert)\
**Replies:** 13\
**Last updated:** [September 4, 2026, 3:30pm UTC](https://meta.discourse.org/t/configuring-aws-ses-for-outgoing-bounce-and-incoming-email/263604 "2026-09-04T15:30:14Z")

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I thought I’d share the configuration I came up with to use AWS SES for outgoing, bounce, and incoming email. There’s definitely some nuance to the SES service, and it took a good deal of trial and error to understand ex…

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## [Discourse Bounce Guard plugin](https://meta.discourse.org/t/discourse-bounce-guard-plugin/411196)

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**Author:** [@Overgrow](https://meta.discourse.org/u/Overgrow)\
**Replies:** 0\
**Last updated:** [August 29, 2026, 11:05am UTC](https://meta.discourse.org/t/discourse-bounce-guard-plugin/411196 "2026-08-29T11:05:30Z")

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:discourse2: Summary Discourse Bounce Guard detects hard email delivery failures, stops mail to dead addresses, and can deactivate the affected user so they must verify a working address :hammer\_and\_wrench: R…

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## [Route @group mentions to a single email instead of notifying every member individually?](https://meta.discourse.org/t/route-group-mentions-to-a-single-email-instead-of-notifying-every-member-individually/411064)

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**Author:** [@Welsh\_Selkie](https://meta.discourse.org/u/Welsh_Selkie)\
**Replies:** 2\
**Last updated:** [August 28, 2026, 9:55am UTC](https://meta.discourse.org/t/route-group-mentions-to-a-single-email-instead-of-notifying-every-member-individually/411064 "2026-08-28T09:55:30Z")

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Hi all, Looking for advice on a notification setup problem. We have a group (~6 members, mostly non-technical clinical staff) that gets @ mentioned regularly on our forum. Every time it’s tagged, each member gets their…

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## [With "Private email" enabled, we should still link the topic in outgoing emails](https://meta.discourse.org/t/with-private-email-enabled-we-should-still-link-the-topic-in-outgoing-emails/401078)

<div class="topic-metadata">

**Author:** [@supermathie](https://meta.discourse.org/u/supermathie)\
**Replies:** 1\
**Last updated:** [August 11, 2026, 8:48pm UTC](https://meta.discourse.org/t/with-private-email-enabled-we-should-still-link-the-topic-in-outgoing-emails/401078 "2026-08-11T20:48:12Z")

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I think this is “Bug” rather than “UX” since this is nigh-unusable for muggles: If I didn’t already know I should be visiting /t/277, I’d be completely lost. If I were a gmail user, I wouldn’t even know what site …

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## [How should a user request a password reset when they do not remember the e-mail address that one of their accounts utilises?](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201)

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**Author:** [@roke\_julian\_lockhart](https://meta.discourse.org/u/roke_julian_lockhart)\
**Replies:** 20\
**Last updated:** [August 10, 2026, 11:36pm UTC](https://meta.discourse.org/t/how-should-a-user-request-a-password-reset-when-they-do-not-remember-the-e-mail-address-that-one-of-their-accounts-utilises/409201 "2026-08-10T23:36:28Z")

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If a user has located their account (so they know its username and id), but does not know their password (nor have a 1FA authentication method added, like CTAP2), they are unable to acquire the e-mail address of the acco…

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## [Configure SMTP](https://meta.discourse.org/t/configurar-smtp/409418)

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**Author:** [@Picho\_Pelis](https://meta.discourse.org/u/Picho_Pelis)\
**Replies:** 4\
**Last updated:** [August 7, 2026, 3:23pm UTC](https://meta.discourse.org/t/configurar-smtp/409418 "2026-08-07T15:23:20Z")

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Hi everyone. You know I’ve already completed the installation, but I haven’t configured SMTP yet. So now I’m going to set it up. I have this app.yml config, and I want to know if it’s correct: templates: - templates/postgr…

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## [Configure VERP to handle bouncing e-mails](https://meta.discourse.org/t/configure-verp-to-handle-bouncing-e-mails/45343)

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**Author:** [@Discourse](https://meta.discourse.org/u/Discourse)\
**Replies:** 10\
**Last updated:** [July 30, 2026, 9:50pm UTC](https://meta.discourse.org/t/configure-verp-to-handle-bouncing-e-mails/45343 "2026-07-30T21:50:55Z")

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Setting up bounces handling Discourse uses the Variable envelope return path (VERP) technique to handle bouncing e-mails. To enable VERP, set the “reply by email address” site setting with an email address template th…

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## [Reply-by-email from Outlook drops everything after a numbered list](https://meta.discourse.org/t/reply-by-email-from-outlook-drops-everything-after-a-numbered-list/408194)

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**Author:** [@ryanturner](https://meta.discourse.org/u/ryanturner)\
**Replies:** 8\
**Last updated:** [July 28, 2026, 5:09pm UTC](https://meta.discourse.org/t/reply-by-email-from-outlook-drops-everything-after-a-numbered-list/408194 "2026-07-28T17:09:04Z")

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Self-hosted, 2026.1.5 (commit 2727e4d). We run a community in mailing-list mode and take replies by email. A member replied from Outlook with a fairly long post, and the copy that showed up on the site — and went back o…

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## [Installing Discourse on a self hosted VPS. A process with FAQs](https://meta.discourse.org/t/installing-discourse-on-a-self-hosted-vps-a-process-with-faqs/407922)

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**Author:** [@Gid](https://meta.discourse.org/u/Gid)\
**Replies:** 41\
**Last updated:** [July 27, 2026, 10:53pm UTC](https://meta.discourse.org/t/installing-discourse-on-a-self-hosted-vps-a-process-with-faqs/407922 "2026-07-27T22:53:23Z")

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A novice’s step by step specific process for installing Discourse. From choosing a right server to configuring it, to SMTP, DNS & doing it all in the right order. Because of such a manual process with many branches with …

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## [How to disable community DM emails to reduce costs](https://meta.discourse.org/t/topic/408486)

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**Author:** [@cshll](https://meta.discourse.org/u/cshll)\
**Replies:** 1\
**Last updated:** [July 25, 2026, 2:00am UTC](https://meta.discourse.org/t/topic/408486 "2026-07-25T02:00:29Z")

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Every user in the community receives an email notification for each private message they get, which significantly increases the cost of my email server. I want to disable email notifications for all private messages, keeping only emails for summaries, registrations, logins, etc.

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## [Should Discourse notify users when accounts are deleted for spam?](https://meta.discourse.org/t/should-discourse-notify-users-when-accounts-are-deleted-for-spam/399576)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 9\
**Last updated:** [July 20, 2026, 2:28pm UTC](https://meta.discourse.org/t/should-discourse-notify-users-when-accounts-are-deleted-for-spam/399576 "2026-07-20T14:28:46Z")

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I ran into something today while handling a flagged post and wanted to confirm expected behavior. A post was auto-flagged by Discourse AI as spam. The content was clearly unrelated to the forum (non-English, off-topi…

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## [Simpler email subject lines](https://meta.discourse.org/t/simpler-email-subject-lines/395927)

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**Author:** [@lindsey](https://meta.discourse.org/u/lindsey)\
**Replies:** 16\
**Last updated:** [July 19, 2026, 5:38pm UTC](https://meta.discourse.org/t/simpler-email-subject-lines/395927 "2026-07-19T17:38:57Z")

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We’re making small updates to Discourse’s default email subject lines to make them appear tidier and less technical in your members’ inboxes. We’ve heard that our emails can make the community feel too technical, which c…

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## [Emails failing to send, images not working, onebox issues and other strange things after updating](https://meta.discourse.org/t/emails-failing-to-send-images-not-working-onebox-issues-and-other-strange-things-after-updating/407169)

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**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 6\
**Last updated:** [July 9, 2026, 2:20pm UTC](https://meta.discourse.org/t/emails-failing-to-send-images-not-working-onebox-issues-and-other-strange-things-after-updating/407169 "2026-07-09T14:20:20Z")

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I update our Discourse once a week so we’re never too far behind and this morning I updated to 2026.7.0-latest +182 GitHub Everything seemed ok but we’re seeing some odd issues in the last hour or two with images not …

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## [Changes to pricing structure and what features are in the free plan?](https://meta.discourse.org/t/changes-to-pricing-structure-and-what-features-are-in-the-free-plan/403393)

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**Author:** [@Alex\_Dehnert](https://meta.discourse.org/u/Alex_Dehnert)\
**Replies:** 5\
**Last updated:** [July 3, 2026, 11:18am UTC](https://meta.discourse.org/t/changes-to-pricing-structure-and-what-features-are-in-the-free-plan/403393 "2026-07-03T11:18:27Z")

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A few weeks ago when I first checked the Pricing page, plans on the pricing page ranged from Free to Enterprise, each pretty equal. A week later free was de-emphasized, with Starter through Enterprise highlighted. Earlie…

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## [Mail jobs are failing](https://meta.discourse.org/t/mail-jobs-are-failing/405883)

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**Author:** [@Josip\_Meštrović](https://meta.discourse.org/u/Josip_Me%C5%A1trovi%C4%87)\
**Replies:** 3\
**Last updated:** [June 23, 2026, 4:53pm UTC](https://meta.discourse.org/t/mail-jobs-are-failing/405883 "2026-06-23T16:53:05Z")

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Sidekiq is giving me ERROR: Unregistered function: //\*:a\[nokogiri:visited(.)\]. Wonder what could be? I turned off all components, plugins, and using default foundation theme. I did full update and restarts and issue st…

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## [Best practice for moving users away from institutional email domains while avoiding duplicate/impersonation accounts](https://meta.discourse.org/t/best-practice-for-moving-users-away-from-institutional-email-domains-while-avoiding-duplicate-impersonation-accounts/405143)

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**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Replies:** 2\
**Last updated:** [June 17, 2026, 1:54pm UTC](https://meta.discourse.org/t/best-practice-for-moving-users-away-from-institutional-email-domains-while-avoiding-duplicate-impersonation-accounts/405143 "2026-06-17T13:54:10Z")

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I run an independent Discourse community https://physicswithethan.discourse.diy which previously allowed institutional email addresses and external SSO. I now want to move toward ordinary local Discourse accounts using …

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## [Email notification of event posts / topics would be better if the description is included](https://meta.discourse.org/t/email-notification-of-event-posts-topics-would-be-better-if-the-description-is-included/405280)

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**Author:** [@nathank](https://meta.discourse.org/u/nathank)\
**Replies:** 1\
**Last updated:** [June 15, 2026, 12:41pm UTC](https://meta.discourse.org/t/email-notification-of-event-posts-topics-would-be-better-if-the-description-is-included/405280 "2026-06-15T12:41:31Z")

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The emailed notification for a new event post doesn’t include the description of the Event. If there is text in the body of the post, this is included. I find this gives a very ‘lean’ experience. Too lean! For example: …

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## [Email reminder for events](https://meta.discourse.org/t/email-reminder-for-events/405192)

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**Author:** [@MeganBowers](https://meta.discourse.org/u/MeganBowers)\
**Replies:** 6\
**Last updated:** [June 13, 2026, 10:38am UTC](https://meta.discourse.org/t/email-reminder-for-events/405192 "2026-06-13T10:38:49Z")

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Currently, an event has a reminder option, which sends the user who RSVP’d a message on the community. This does not send an email to the user. As it is easy to forget about an event outside your work if you don’t add i…

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## [Event reminder email](https://meta.discourse.org/t/event-reminder-email/404895)

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**Author:** [@MeganBowers](https://meta.discourse.org/u/MeganBowers)\
**Replies:** 4\
**Last updated:** [June 12, 2026, 4:49pm UTC](https://meta.discourse.org/t/event-reminder-email/404895 "2026-06-12T16:49:16Z")

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Is there a way to have event reminders be an email? Right now it just sends a reminder on the community but it’s easy to miss that notification if it’s not in your inbox

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## [Too Many Recipients Error for emails to external recipients](https://meta.discourse.org/t/too-many-recipients-error-for-emails-to-external-recipients/405050)

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**Author:** [@pHneutre](https://meta.discourse.org/u/pHneutre)\
**Replies:** 4\
**Last updated:** [June 12, 2026, 12:10pm UTC](https://meta.discourse.org/t/too-many-recipients-error-for-emails-to-external-recipients/405050 "2026-06-12T12:10:48Z")

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An email was sent from a user (with the email address linked to her Discourse account) to several recipients, including a Discourse group alias. The email was rejected with the Email::Receiver::TooManyRecipientsError er…

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## [New users redirected to id.discourse.com instead of forum signup](https://meta.discourse.org/t/new-users-redirected-to-id-discourse-com-instead-of-forum-signup/396095)

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**Author:** [@CallMeRK](https://meta.discourse.org/u/CallMeRK)\
**Replies:** 8\
**Last updated:** [June 11, 2026, 5:17am UTC](https://meta.discourse.org/t/new-users-redirected-to-id-discourse-com-instead-of-forum-signup/396095 "2026-06-11T05:17:53Z")

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I recently installed Discourse on my server, but I’m facing an issue during user registration. When a new user tries to create an account, they get redirected to id.discourse.com instead of completing the signup directly…

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## [Full name not shown in email notifications](https://meta.discourse.org/t/full-name-not-shown-in-email-notifications/404075)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 0\
**Last updated:** [May 29, 2026, 11:09am UTC](https://meta.discourse.org/t/full-name-not-shown-in-email-notifications/404075 "2026-05-29T11:09:35Z")

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Priority: low Platform: N/A Description & reproducible steps: I have enabled “Display name on posts” and disabled “Prioritize username in UX”. This shows full names (@John Smith) instead of usernames (@john\_smith) in …

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## [First register email not sent](https://meta.discourse.org/t/first-register-email-not-sent/402893)

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**Author:** [@zigobs](https://meta.discourse.org/u/zigobs)\
**Replies:** 6\
**Last updated:** [May 19, 2026, 6:55pm UTC](https://meta.discourse.org/t/first-register-email-not-sent/402893 "2026-05-19T18:55:20Z")

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Hi, I just made a fresh install of Discourse. The first connection asked me to create a login and password for the admin account and was supposed to send me an activation email. But I didn’t receive this activation em…

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## [Truncate Digest](https://meta.discourse.org/t/truncate-digest/402690)

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**Author:** [@cjlightnsound](https://meta.discourse.org/u/cjlightnsound)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 7:03pm UTC](https://meta.discourse.org/t/truncate-digest/402690 "2026-05-11T19:03:32Z")

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:information\_source: Summary truncates post excerpts in digest emails to a configurable maximum length. :hammer\_and\_wrench: Repository Link GitHub - cjlightnsound/truncate-digest: This discourse plugin allow…

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## [Customizing specific system email templates](https://meta.discourse.org/t/customizing-specific-system-email-templates/88323)

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**Author:** [@Discourse](https://meta.discourse.org/u/Discourse)\
**Replies:** 8\
**Last updated:** [November 3, 2025, 8:19am UTC](https://meta.discourse.org/t/customizing-specific-system-email-templates/88323 "2025-11-03T08:19:11Z")

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Customizing specific system email templates :bookmark: This guide explains how to customize the individual email templates that Discourse uses for account notifications, invitations, admin alerts, and other system emai…

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## [Change default Email Title for "\[Discourse Meta\] Summary" Is it possible?](https://meta.discourse.org/t/change-default-email-title-for-discourse-meta-summary-is-it-possible/401993)

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**Author:** [@bmind](https://meta.discourse.org/u/bmind)\
**Replies:** 3\
**Last updated:** [May 1, 2026, 11:00am UTC](https://meta.discourse.org/t/change-default-email-title-for-discourse-meta-summary-is-it-possible/401993 "2026-05-01T11:00:02Z")

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Hello dear support, can you please advise? Is it possible to change and fine-tune the title for myself?

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## [Troubleshoot email on a new Discourse install](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326)

<div class="topic-metadata">

**Author:** [@Discourse](https://meta.discourse.org/u/Discourse)\
**Replies:** 36\
**Last updated:** [April 27, 2026, 7:59pm UTC](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326 "2026-04-27T19:59:20Z")

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You just installed Discourse via the install guide, but email doesn’t seem to work. Unfortunately this means you can’t log in as an admin to finalize the install. :cry: Let’s troubleshootize! Try the doctor …

[Next page](https://meta.discourse.org/tag/email/39.md?match_all_tags=true&page=1&tags%5B%5D=email)
