# \#hosted-support **URL:** https://meta.discourse.org/tag/hosted-support/327.md [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) --- ## [When I Invite new members by email, the email domain is discoursemail.com. How to change it to my email domain?](https://meta.discourse.org/t/when-i-invite-new-members-by-email-the-email-domain-is-discoursemail-com-how-to-change-it-to-my-email-domain/390365)
**Author:** [@Frankz](https://meta.discourse.org/u/Frankz)\ **Replies:** 4\ **Last updated:** [September 2, 2026, 10:39am UTC](https://meta.discourse.org/t/when-i-invite-new-members-by-email-the-email-domain-is-discoursemail-com-how-to-change-it-to-my-email-domain/390365 "2026-09-02T10:39:05Z")
Hi, my website is hosted on Discourse. And I have my own domain name and my own email domain, but when I Invite new users by email, the the email domain is discoursemail.com. How can I change it to my own email domain? T… --- ## [Patreon does not appear to be syncing on our instance](https://meta.discourse.org/t/patreon-does-not-appear-to-be-syncing-on-our-instance/398944)
**Author:** [@djwtwo](https://meta.discourse.org/u/djwtwo)\ **Replies:** 1\ **Last updated:** [August 23, 2026, 7:39pm UTC](https://meta.discourse.org/t/patreon-does-not-appear-to-be-syncing-on-our-instance/398944 "2026-08-23T19:39:05Z")
We’re on a hosted instance on discourse.group. We have the Patreon plug-in configured to update a group called Patrons, and anyone of any tier should be included in that group. Right now, despite over 1000 active patrons… --- ## [Changelog links show changes not yet available in my forum](https://meta.discourse.org/t/changelog-links-show-changes-not-yet-available-in-my-forum/410023)
**Author:** [@Moin](https://meta.discourse.org/u/Moin)\ **Replies:** 0\ **Last updated:** [August 13, 2026, 5:28pm UTC](https://meta.discourse.org/t/changelog-links-show-changes-not-yet-available-in-my-forum/410023 "2026-08-13T17:28:30Z")
On my /admin/manage-updates I see Using the GitHub link shows me But the changelog link shows changes from today: Just like the GitHub link takes me to 3bcc19a, I would expect the changelog link to take me to… --- ## [I need to cancel my forum and my payment to discourse](https://meta.discourse.org/t/i-need-to-cancel-my-forum-and-my-payment-to-discourse/407088)
**Author:** [@cbtforum](https://meta.discourse.org/u/cbtforum)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 4:56pm UTC](https://meta.discourse.org/t/i-need-to-cancel-my-forum-and-my-payment-to-discourse/407088 "2026-07-08T16:56:09Z")
can someone tell me how to cancel my forum and payment plan to discourse? its so unclear. I will just cancel my direct debit but want to cancel it in the correct way. --- ## [No starter upgrade option](https://meta.discourse.org/t/no-starter-upgrade-option/403167)
**Author:** [@Crown1](https://meta.discourse.org/u/Crown1)\ **Replies:** 31\ **Last updated:** [June 30, 2026, 9:57am UTC](https://meta.discourse.org/t/no-starter-upgrade-option/403167 "2026-06-30T09:57:34Z")
I have a free community and want to upgrade to Starter but it doesn’t offer that option. What is going on? I refuse to start a Pro trial and should not be required to activate the Pro features. I simply want starter. Wh… --- ## [Error with practically my first test of new forum](https://meta.discourse.org/t/error-with-practically-my-first-test-of-new-forum/403198)
**Author:** [@greymont](https://meta.discourse.org/u/greymont)\ **Replies:** 4\ **Last updated:** [May 18, 2026, 2:20am UTC](https://meta.discourse.org/t/error-with-practically-my-first-test-of-new-forum/403198 "2026-05-18T02:20:17Z")
I am brand new to Discourse and setting up my community in a Discourse-hosted location. To test what a new user sees, I browsed to my site and entered a new user’s credentials. I then went over to the new user’s email an… --- ## [OIDC Error for OpenAI Discourse forum](https://meta.discourse.org/t/oidc-error-for-openai-discourse-forum/400392)
**Author:** [@EricGT](https://meta.discourse.org/u/EricGT)\ **Replies:** 7\ **Last updated:** [April 11, 2026, 1:15pm UTC](https://meta.discourse.org/t/oidc-error-for-openai-discourse-forum/400392 "2026-04-11T13:15:48Z")
For OpenAI Discourse forum trying to login in and receive Sorry, there was an error while trying to authorize your account with oidc. Please try again. I have been using OpenAI Discourse almost daily for the last … --- ## [Discourse CDN with an invalid SSL cert?](https://meta.discourse.org/t/discourse-cdn-with-an-invalid-ssl-cert/399543)
**Author:** [@jordanjay29](https://meta.discourse.org/u/jordanjay29)\ **Replies:** 2\ **Last updated:** [March 30, 2026, 3:59pm UTC](https://meta.discourse.org/t/discourse-cdn-with-an-invalid-ssl-cert/399543 "2026-03-30T15:59:24Z")
https://discourse-cdn-sjc1.com Apparently this is is down according to Cloudflare due to an invalid SSL certificate. I was alerted by a friend trying to load a Discourse-managed site and we finally found the Discourse C… --- ## [How do I get the dashboard to show this months info?](https://meta.discourse.org/t/how-do-i-get-the-dashboard-to-show-this-months-info/398924)
**Author:** [@ondrej](https://meta.discourse.org/u/ondrej)\ **Replies:** 8\ **Last updated:** [March 21, 2026, 9:17am UTC](https://meta.discourse.org/t/how-do-i-get-the-dashboard-to-show-this-months-info/398924 "2026-03-21T09:17:29Z")
Hi, I noticed that since 1 month lapsed on my free discourse hosted site, the dashboard changed as you’d expect but instead of showing this month so far it shows last month’s emails and pageviews which I don’t need to k… --- ## [Fedoras Discourse instance made some troubles. Could the support please give some feedback](https://meta.discourse.org/t/fedoras-discourse-instance-made-some-troubles-could-the-support-please-give-some-feedback/395546)
**Author:** [@ilikelinux](https://meta.discourse.org/u/ilikelinux)\ **Replies:** 3\ **Last updated:** [February 10, 2026, 10:07am UTC](https://meta.discourse.org/t/fedoras-discourse-instance-made-some-troubles-could-the-support-please-give-some-feedback/395546 "2026-02-10T10:07:06Z")
Users reported some issues. Would be nice if we could get some insight in the issues --- ## [Stopping my Hosted Accounts, Getting full information in case I want to restart](https://meta.discourse.org/t/stopping-my-hosted-accounts-getting-full-information-in-case-i-want-to-restart/392221)
**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\ **Replies:** 2\ **Last updated:** [December 27, 2025, 9:16am UTC](https://meta.discourse.org/t/stopping-my-hosted-accounts-getting-full-information-in-case-i-want-to-restart/392221 "2025-12-27T09:16:23Z")
Hi, I want to stop my two hosted forums that I have with you guys at the end of the month. What is the best way to do this, and to make sure I have a full backup of the forums (and information on what version, etc. so … --- ## [Social Features](https://meta.discourse.org/t/social-features/390462)
**Author:** [@beitmenotyou](https://meta.discourse.org/u/beitmenotyou)\ **Replies:** 2\ **Last updated:** [December 11, 2025, 1:01am UTC](https://meta.discourse.org/t/social-features/390462 "2025-12-11T01:01:40Z")
How do I add social features to my site, such as statuses, follows, additional information boxes on profiles, and relationships between people on the site? and more --- ## [Edit Custom Homepage](https://meta.discourse.org/t/edit-custom-homepage/390548)
**Author:** [@lucy.sierracircuits](https://meta.discourse.org/u/lucy.sierracircuits)\ **Replies:** 2\ **Last updated:** [December 5, 2025, 10:57pm UTC](https://meta.discourse.org/t/edit-custom-homepage/390548 "2025-12-05T22:57:43Z")
Hi community, I need help updating a link on my custom homepage. We downgraded our plan a few months ago and I wonder if that could be the reason why I can no longer find the admin tab where I used to be able to make ed… --- ## ["Attach a file" is stuck "Uploading" (Chat DM)](https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633)
**Author:** [@donaldsoncd](https://meta.discourse.org/u/donaldsoncd)\ **Replies:** 4\ **Last updated:** [November 17, 2025, 2:10pm UTC](https://meta.discourse.org/t/attach-a-file-is-stuck-uploading-chat-dm/388633 "2025-11-17T14:10:19Z")
Hello! On my hosted installation of Discourse, I’m suddenly having an issue where my attempts via Chat DM to upload a photo (I tried both PNG and JPG files) get stuck on “Uploading” like this: It happens on both mobi… --- ## [Controlling a huge spike in "Other traffic"](https://meta.discourse.org/t/controlling-a-huge-spike-in-other-traffic/387434)
**Author:** [@julianstirling](https://meta.discourse.org/u/julianstirling)\ **Replies:** 6\ **Last updated:** [November 13, 2025, 10:37am UTC](https://meta.discourse.org/t/controlling-a-huge-spike-in-other-traffic/387434 "2025-11-13T10:37:40Z")
Hello. Thank you, for Discourse it is wonderful We have a forum kindly provided on the Dicsourse hosting for open source projects. It has been fantastic for our community. We have plodded along with 20-40k views a mont… --- ## [Constraints on "Custom incoming email address" (for hosted sites only, maybe?)](https://meta.discourse.org/t/constraints-on-custom-incoming-email-address-for-hosted-sites-only-maybe/371380)
**Author:** [@BradCray](https://meta.discourse.org/u/BradCray)\ **Replies:** 6\ **Last updated:** [September 22, 2025, 5:51pm UTC](https://meta.discourse.org/t/constraints-on-custom-incoming-email-address-for-hosted-sites-only-maybe/371380 "2025-09-22T17:51:59Z")
Hello Discourse Community — The following is something that I’ve observed through trial and error, but haven’t seen documentation for nor encountered a warning or error for. On our site, which is hosted by Discourse (f… --- ## [‘Preinstalled’ plugin label on hosted sites](https://meta.discourse.org/t/preinstalled-plugin-label-on-hosted-sites/375051)
**Author:** [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 9:52am UTC](https://meta.discourse.org/t/preinstalled-plugin-label-on-hosted-sites/375051 "2025-07-21T09:52:20Z")
Having a browse of the updated /plugins page on a hosted site, it felt like the ‘Preinstalled’ label/link is a little misplaced in that particular scenario. Conceptually, all plugins on a hosted plan are ‘Preinstalled’.… --- ## [Hosted Discourse email deliverability to iCloud users using Hide My Email](https://meta.discourse.org/t/hosted-discourse-email-deliverability-to-icloud-users-using-hide-my-email/372198)
**Author:** [@notriddle](https://meta.discourse.org/u/notriddle)\ **Replies:** 5\ **Last updated:** [June 30, 2025, 11:17pm UTC](https://meta.discourse.org/t/hosted-discourse-email-deliverability-to-icloud-users-using-hide-my-email/372198 "2025-06-30T23:17:48Z")
One of our visitors had trouble with getting the confirmation email delivered to their usual email address. Emails come through apparently without any sender email address, causing them to encounter an error in Cloud… --- ## [Patreon OAuth login doesn’t create user – hosted forum, valid patron, no errors](https://meta.discourse.org/t/patreon-oauth-login-doesn-t-create-user-hosted-forum-valid-patron-no-errors/365703)
**Author:** [@Pahuyuth](https://meta.discourse.org/u/Pahuyuth)\ **Replies:** 6\ **Last updated:** [May 22, 2025, 3:26pm UTC](https://meta.discourse.org/t/patreon-oauth-login-doesn-t-create-user-hosted-forum-valid-patron-no-errors/365703 "2025-05-22T15:26:02Z")
Hi Discourse Team, we’re using your hosted Discourse service at https://forum.pahuyuth.com and have integrated the official Patreon plugin. We’re encountering the following issue: A new user is an active paying Patro… --- ## [Create an Unforgettable Logo and Favicon for Your New Website](https://meta.discourse.org/t/create-an-unforgettable-logo-and-favicon-for-your-new-website/354885)
**Author:** [@qingfeng1024](https://meta.discourse.org/u/qingfeng1024)\ **Replies:** 0\ **Last updated:** [February 27, 2025, 5:41pm UTC](https://meta.discourse.org/t/create-an-unforgettable-logo-and-favicon-for-your-new-website/354885 "2025-02-27T17:41:55Z")
A great website logo is memorable and boosts your brand image. But for design novices, creating a professional and eye-catching logo can seem daunting. Don’t worry! I’m recommending two fantastic online logo design tools… --- ## [How to hide bot completely,for everyone](https://meta.discourse.org/t/how-to-hide-bot-completely-for-everyone/345585)
**Author:** [@Coming](https://meta.discourse.org/u/Coming)\ **Replies:** 10\ **Last updated:** [January 6, 2025, 11:11pm UTC](https://meta.discourse.org/t/how-to-hide-bot-completely-for-everyone/345585 "2025-01-06T23:11:10Z")
How to hide it,so nobody can see it? --- ## [If I switch to a custom domain, is it easy to set up a redirect?](https://meta.discourse.org/t/if-i-switch-to-a-custom-domain-is-it-easy-to-set-up-a-redirect/319301)
**Author:** [@CaptainJ](https://meta.discourse.org/u/CaptainJ)\ **Replies:** 5\ **Last updated:** [December 30, 2024, 6:48pm UTC](https://meta.discourse.org/t/if-i-switch-to-a-custom-domain-is-it-easy-to-set-up-a-redirect/319301 "2024-12-30T18:48:26Z")
I’m coming to the end of my trial and I think I’d like to start out on a Basic Plan but potentially upgrade to a Standard Plan later, partly for the custom domain. It looks like I’d have to buy the domain separately and … --- ## [Entire Discourse group disappeared](https://meta.discourse.org/t/entire-discourse-group-disappeared/343446)
**Author:** [@LaurentOBIS](https://meta.discourse.org/u/LaurentOBIS)\ **Replies:** 4\ **Last updated:** [December 20, 2024, 10:32am UTC](https://meta.discourse.org/t/entire-discourse-group-disappeared/343446 "2024-12-20T10:32:11Z")
Hello, My entire Discourse disappeared: https://obis.discourse.group/ I could post messages a few hours ago. Now the whole site is black and says “Not Found”. Does anyone know why? Regards, Laurent --- ## [I need to install the Category Style plugin for my website](https://meta.discourse.org/t/i-need-to-install-the-category-style-plugin-for-my-website/337458)
**Author:** [@wen\_zhang](https://meta.discourse.org/u/wen_zhang)\ **Replies:** 4\ **Last updated:** [November 22, 2024, 1:32am UTC](https://meta.discourse.org/t/i-need-to-install-the-category-style-plugin-for-my-website/337458 "2024-11-22T01:32:25Z")
https://community.beatbot.com/ This is my forum address. I am a subscriber of the business plan. I want to install the Category Style plugin on my forum. --- ## [How can I migrate from Discourse Hosted to self-hosting](https://meta.discourse.org/t/how-can-i-migrate-from-discourse-hosted-to-self-hosting/332728)
**Author:** [@Sidi\_Codet](https://meta.discourse.org/u/Sidi_Codet)\ **Replies:** 22\ **Last updated:** [October 26, 2024, 7:17am UTC](https://meta.discourse.org/t/how-can-i-migrate-from-discourse-hosted-to-self-hosting/332728 "2024-10-26T07:17:46Z")
We were previously using Discourse Hosted, but we’ve moved to self-hosting. How can we transfer our data from Discourse Hosted to our self-hosted setup? Thank you in advance!