Reply-via-email to another address

Support
3

Yeah, sorry, I probably didn’t explain that very well. Let me get specific.

  1. We receive an email at support@glitch.com, which gets forwarded along to our discoursemail.com address.
  2. Discourse follows its rules properly and rejects the email, but those rules don’t match our needs and we want that email to end up in the forum.
  3. as a workaround we manually forward the email from the support@glitch.com address to our discoursemail.com address
  4. The topic is created as from a discourse user associated with support@glitch.com instead of from a staged user associated with the original sender.

Is there any way for us to reply to that topic and have it go to the original sender? One thing I looked at was whether I could change ownership of the post to a staged user - that wouldn’t work in all cases for us because some of the original senders won’t be staged users, but even if they were it doesn’t seem like we can make a staged user a topic owner through Change Ownership.