Hi,
Has anyone added a “Bug or issue logging” form to their forum, which sends the submitted details to an email address? I’m just wondering how to approach this.
AI-generated summary
In a discussion about implementing a bug reporting form for a Discourse forum, Biscuit asks if anyone has integrated a form that emails submitted bug details. merefield suggests using a dedicated ‘Bug’ category with topic watching for email notifications, though this doesn’t replicate a form interface. Biscuit clarifies they want the reporting system separate from the forum. merefield recommends reviewing the Tickets plugin. JammyDodger offers a workaround using pre-filled email links with HTML email syntax, allowing users to click a link that opens their email client with structured fields (Username, OS, Device, Browser, Bug Details) pre-populated — an example link is provided using mailto: with encoded body content. This method avoids needing a plugin or separate form while still guiding users to submit structured reports. The thread reflects community-driven solutions for enhancing user feedback workflows without altering core forum structure.
A simple solution is to set up a ‘Bug’ Category and then watch it for new Topics. You will then get emailed when a new Topic is posted. This doesn’t solve the ‘form’ element though.
Thanks. We have a category currently, but we want to seperate it from the forum.
Also take a look at the Tickets Plugin 🎟
It’s an old topic, but you could make use of the auto-fill links. If you want a template one on your forum you could use either the Creating pre-filled personal message links or Creating a link to start a new topic with pre-filled information.
But you can do a similar thing with an [email=] wrap as well:
bugreports@jammydodger.monster
[email=bugreports@jammydodger.monster?subject=Bug%20Report&body=Username:%0A%0D%0A%0DOS:%0A%0D%0A%0DDevice:%0A%0D%0A%0DBrowser:%0A%0D%0A%ODBug%20Details:]bugreports@jammydodger.monster[/email]